KZA We have a longstanding belief in, and commitment to, physicians. KarenZupko & Associates, Inc.

is a Chicago-based practice management consulting and training firm with clients nationwide. KZA offers consultative services, speaking and education, workshops, and professional writing services that address the infrastructure and strategy challenges practicing physicians face every day. Since 1985, KZA has built a respected reputation as a team of physician advocates who effectively work for and

with physicians to help them solve and manage business problems. KZA's philosophy is that it's much healthier for clients to participate in creating management solutions than to call a practice management "doctor" every time a minor problem arises. The firm works on a project basis, and empowers physicians, managers, and staff to be involved in the change process. Hundreds of satisfied clients credit KZA's success to a team of talented consultants skilled in operations management, reimbursement, managed care contract analysis and negotiation, staff development and training, and strategic planning. Most of KZA's consultants have either managed a practice full-time or provided interim management services. Each has a hands-on, frontline, understanding of the complexities involved in running a practice. KZA offers a full range of practice management services to physician groups of all sizes, from solo practices to academic-based groups and large multi-specialty practices. Information gathering, on-site assessments of the organization, action-oriented recommendations, and integration of physician, manager, and staff suggestions are key components of KZA's consultative process. For more information about our services, contact KZA's Client Services Director, at 312.642.5616.

Words matter—especially in healthcare.In KZA’s latest Alert, we’re breaking down the AMA’s position on why physicians sh...
06/18/2026

Words matter—especially in healthcare.
In KZA’s latest Alert, we’re breaking down the AMA’s position on why physicians should not be referred to as “providers,” and why clear, accurate titles are essential for patient understanding, transparency, and trust.
This is not just a matter of semantics. Language can shape how patients understand who is caring for them, what qualifications that clinician holds, and who is responsible for their diagnosis, treatment, and follow-up care.
Read the full KZA Alert here: https://www.kzanow.com/alerts/physician-language-matters

New episode drop 🎧Episode 6 of Inside the Practice features Christine Foley and Joey Rapine from Ardu Medical, diving in...
06/18/2026

New episode drop 🎧
Episode 6 of Inside the Practice features Christine Foley and Joey Rapine from Ardu Medical, diving into what’s really happening inside today’s practices and what teams need to do to stay efficient, compliant, and on track.
If you’re managing the day-to-day or supporting providers, this one’s worth a listen.
🎧 Listen wherever you get your podcasts

Get ready for more than just great education at the KZA National Conference, it’s your chance to experience Nashville 🎸A...
06/18/2026

Get ready for more than just great education at the KZA National Conference, it’s your chance to experience Nashville 🎸
After a full day of sessions, step out and enjoy everything Music City has to offer:
🎶 Live music on Broadway
🍽 Incredible dining and rooftop views
🎤 Iconic venues like the Grand Ole Opry
🥃 Local distilleries and Southern hospitality
Whether you're networking, unwinding, or exploring with your team, Nashville brings the perfect mix of energy and culture to your conference experience.
Join us August 20–22 and make it a trip worth remembering.
👉 Register now: https://www.kzanow.com/nashville-2026-national-conference

June’s featured on-demand webinar is still available! 👃✨Save on Facial Plastics in Otolaryngology and strengthen your co...
06/16/2026

June’s featured on-demand webinar is still available! 👃✨
Save on Facial Plastics in Otolaryngology and strengthen your coding knowledge around biopsies, lesion excisions, repairs, adjacent tissue transfers, and more.
Use code JUNE20 to save $20 this month.
Register here: https://educate.kzanow.com/products/facial-plastics-in-otolaryngology

Revenue leaks can add up fast, but finding and fixing them does not have to wait.KZA’s webinar, Top 10 Revenue Leaks in ...
06/16/2026

Revenue leaks can add up fast, but finding and fixing them does not have to wait.
KZA’s webinar, Top 10 Revenue Leaks in Medical Practices & How to Fix Them Fast, is now available on-demand. Alicia Anderson, BS, AAS, shares practical strategies to help medical practices identify hidden revenue cycle breakdowns, strengthen denial prevention, improve patient collections, and protect margins.
Earn 1.0 CEU and watch when it works for your schedule.
Register here: https://educate.kzanow.com/products/top-10-revenue-leaks-in-medical-practices-how-to-fix-them-fast-on-demand

What happens to reimbursement when Modifiers 52 or 53 are added to a claim?In Part 3 of our Modifier Monday series, KZA ...
06/16/2026

What happens to reimbursement when Modifiers 52 or 53 are added to a claim?
In Part 3 of our Modifier Monday series, KZA Coding Expert Deb Grider explains how payers typically evaluate reduced and discontinued procedures, why documentation matters, and what practices should expect when these modifiers are used.
Accurate modifier use is not just a coding issue. It can also have real financial implications.
🎧 Listen now to Part 3 of our Modifiers 52 and 53 series.

The sessions are just one part of the Nashville experience.KZA’s 2026 National Conference is also a chance to connect wi...
06/12/2026

The sessions are just one part of the Nashville experience.
KZA’s 2026 National Conference is also a chance to connect with peers, ask real-world questions, trade ideas, and build relationships with professionals who understand the challenges you face every day.
Whether you work in ENT, Orthopedics, General Surgery, or Revenue Cycle Operations, Nashville is your opportunity to learn from expert educators and connect with people who are navigating the same changes, pressures, and opportunities in healthcare.
Join us in Nashville and be part of the conversation.
Register today: https://www.kzanow.com/nashville-2026-national-conference

Coding audits are not just about finding risk.While identifying compliance concerns is important, audits can also uncove...
06/11/2026

Coding audits are not just about finding risk.
While identifying compliance concerns is important, audits can also uncover undercoding, missed services, incomplete documentation, and underutilized modifiers that may be affecting revenue.
The goal is not to code higher. The goal is to code correctly, document clearly, and capture the work that was actually performed.
In KZA’s latest article, “Why a Medical Record Audit is Essential to Your Organization,” Deb Grider, CDIP, CCS-P, CPC, CPC-I, CPC-P, COC, CEMC, CPMA, explains how audits support both compliance and revenue integrity.
Read the article:
https://www.kzanow.com/articles/medical-record-audit-is-essential-to-your-organization

KZA gives back! 💙During our Tampa All-Firm Team Event, our team came together for the Basket of Love Challenge, creating...
06/11/2026

KZA gives back! 💙

During our Tampa All-Firm Team Event, our team came together for the Basket of Love Challenge, creating themed care packages for children in foster care.

Each basket was built around a book generously donated by Cathy and The Little Bookworm, then filled with home essentials, pantry staples, hygiene products, and a whole lot of creativity. These baskets will be donated to Hero To A Child, an organization dedicated to supporting children’s futures.

We are so proud of the heart, teamwork, and imagination our KZA team brought to this meaningful project. Thank you to everyone who helped make this event such a special way to give back!

Address

9400 W Higgins Road, Suite 305
Rosemont, IL
60018

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+13126425616

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