05/10/2023
When I was creating my book Heartbeat Leadership I knew I needed to highlight the importance of People. Nothing works without them. Simply put, people are your competitive advantage.
As Chris Fuller writes in InSPIRED Leadership: Your Proven Path to Remarkable Results, “You may not be responsible for the team you inherit, but you are responsible for the team you create.”
If you want to be a successful leader, you need to create a well-trained team that is ready to work. If people weren’t delivering, I had no problem letting them go. But it’s not right to show them the door when you’ve never properly trained them to do their job or set clear expectations for how they can succeed.
Good leaders tell people what they expect, teach them how to do it, show them how it’s done, and then hold them accountable. There’s a massive difference between deficiency of skill and deficiency of will.
Every time I had to make a tough decision about someone on my team, I always asked the question, did we give that person the right tools to be successful? If the answer was yes, then absolutely—let's go through the performance management process. But if there was any question that we didn’t do our part to help that individual be successful, then we owed them more. There may be a lot of warm bodies out there that can fill an empty position, but that doesn’t mean they are ready to succeed. That is up to you.
To order my book click the link here: https://heartbeatleadershipbook.com