R. L. Hoffman & Associates

10/10/2022

People are the asset that matters most

This Redditor and his coworkers proved their toxic employers wrong by leaving them with $100M in deals and no one to handle them.

07/10/2022

This is the way

✍🏻 Adult Children

06/22/2022

The Wisdom of Water
My father was working at an Emerson Electric factory (now closed) in Murphy, NC. A junior engineer was causing a bit of a hold up on the line over a perceived procedural protocol violation. Dad, the Senior Specialties Engineer at the plant, called him aside and they walked over toward the big door to the bay where there was an emergency eye wash station, a mop station etc. Dad said he could illustrate the problem on the line using water and so asked the engineer to fill a bucket with water and place it on the table.
"Now," said Bud (my father), "roll up your sleeve and push your hand to the bottom of the bucket." He did.
"Now, pull it back out. What do you see?"
"Well, Bud, there's a mess of water on the table and on the floor. What's the point?"
"Exactly," said Bud. "That bucket is the factory. The water is the production and your arm, well...that represents your presence in the plant. When you push yourself into the line, the water rises and some water, that is valuable production, is lost. Makes a big mess, too. Now when you pull your arm out, what happens? Do you see a hole in the water? No? Of course not. The remaining water immediately rushes in and fills the space where you were. Understand? That's what happens when you leave. No hole in production. One hand is no more important than another and the less hands trying to run the line, the more production gets done. Now, let's go clean up that mess and let production do its job."
The wisdom of water in the world of workflow economics.

04/01/2022

Misinformation. Disinformation. Partisanship. Selfishness. Shamelessness. These things run rampant in these aggravating, dysfunctional times. But, of course, not really any more or worse than they ever have before—it’s simply that social media allows us to see it all more clearly with algorithms...

01/29/2022

It's the same issue that existed prior to the pandemic, but it has now been exacerbated and brought into sharper focus.

01/10/2022

Retention

Chris Ronzio, the CEO of Trainual, implemented a pay-to-quit policy to help maintain a strong company culture.

01/09/2022

Quality

Listen to your experts. Otherwise, you may end up in a situation described by this Redditor who maliciously complied to a client’s request regarding embroidered logo placement, which was simply ridiculous.