05/10/2017
Recently I heard -- what started out as -- some good advice on dealing with gatekeepers.
The speaker starts with some good advice about how to work with gatekeepers. He stresses treating gatekeepers like people and not using the term "gatekeeper" to describe them. He explained that a gatekeeper is inhuman and that by calling them this you create an idea that they are not human. I think also that the speaker wants his audience not to be motivated by fear.
However, later on in the video the speaker begins to describe how he deals with people. He calls it using the carrot and the stick.
The speaker describes that in addition to explaining how a product or service can benefit the needs of a company; that he also uses certain human emotions to get people to do what he wants.
He plays off the emotion of people by asking them to make a choice not based on the real benefits but on perceived emotional benefits.
Perceived benefits only last so long.
Once someone has realized that you have played on their emotions they can feel betrayed and manipulated.
Fear and greed are often the worst of all motivators. When motivating another with these things you are asking them to value their fears and greed above that of rational thought. Using fear and greed further encourages people to make choices based on these emotions.
Now the opposite is not true some of the fairer emotions. If you use the fairer emotions of love and bravery and what you ask people to do based on those emotions and turns out not to fulfill their perceived purpose, then you turn people both away from you, your product or service and you teach then not to trust these fair emotions as well. This is the begging of a belief system that states that only those who manipulate win. This belief system encourages people to believe that in business and in sales that there are only winners and losers.
That only “bad” actors are wealthy and that the only way for you to be wealth is to become a bad actor yourself.
And so that cycle will continue.
Yes, gatekeepers should be treated like people.
You should do your best to show how the product or service you have will help them in their business goals. However, while it’s true that much of us make our decisions based on emotion, when others use that emotion to manipulate others to their will, then it is not just the gatekeepers that seem inhuman but all of humanity.
Strive for win/win outcomes and believe in your product or service enough not to sell emotions, our humanity is worth more than a widget.