Kimball Lovin Consulting

04/25/2023

We make decisions literally hundreds of times each day. Some are large, life altering decisions. Most are small, daily navigating decisions.

We make decisions at home and at work. All decisions we make have personal consequences. Some of our decisions result in consequences for others. What is unfortunate is that we often do not contemplate or understand the consequences for others.

Especially in business.

Too often, when decisions are made by senior executives, the consequences of those decisions on the organizational staff are never identified. The consequences of those decisions can lead to confusion and additional work for others.

Similar to the largest cogwheels in a machine, executive decisions affect staff exponentially. As the larger cogwheels (executives) spin slowly, the smallest cogwheels (staff) inevitably spin much faster. In business, we often fail to understand the impact of large decisions on staff, causing additional work and frustration.

Our objective as leaders should always include understanding all consequences of our decisions, especially the consequences for our vital staff employees.

03/09/2023

Sometimes we get so consumed by everyday challenges that we forget the simple blessings life has to offer. Our perspective changes and we start to focus so much on the task at hand. We quickly forget what's most important in our lives, which is often taken for granted.

Someone once reminded me of this.

She asked me what I would do today, for a million dollars tomorrow. I quickly listed off many things I perceived to be honest, noble and difficult.

She responded, "Would you be willing to die today, for a million dollars tomorrow?"

Of course, I said no.

She then paused and said, "So, what you're telling me is that for you, tomorrow is more important than one million dollars."

She followed quickly with, "Tomorrow is free. Be sure to make the most of it."

Great words and advice! Don't forget the importance of everyday!

11/12/2022

Recently, I was visiting with a client discussing the importance of influence as a BRM. We live at a time when influence through manipulation seems to be the norm. Whether it’s in business, advertising, politics or media, including social media, influence seems to be part of the plan. The stronger the influence the more successful the organization.

Influencing skills are vital to the BRM as well. However, there is a difference between influence by manipulation and influence by inspiration. The BRM should always strive to inspire instead of manipulate. Influence by inspiration is more enduring and will always build trust. A BRM that manipulates will never have the lasting success of the BRM that continuously inspires.

10/18/2022

As I consult with BRM organizations, one concern continues to stand out. Many new and existing BRM organizations are struggling to produce maximum value. What has become obvious is that there is a misunderstanding of what a successful BRM organization looks like. Some organizations may be successful in providing needed services, but those services do not provide the same value as a successful BRM organization.

How important is defining success when launching a new business, organization or initiative? It is mandatory. Too often, we quit too early, for many reasons, and call it success. We get sidetracked due to unforeseen obstacles and become satisfied with “good enough.” This will inevitably result in failure sooner or later. Know what success is, then create a plan that will achieve that success.

One of my favorite places to be is the island of Kauai, Hawaii. For me there are only two efficient ways to get there; by airplane or boat. No matter how long I drive, my car alone will not get me there. I can drive to beautiful places in California, Oregon or Washington and enjoy the Pacific Ocean. I can drive to scenic parks with incredible hiking trails and beautiful waterfalls. But no matter how much I try to convince myself, these stunning places will never be Hawaii.

On my way to building a BRM office, I may build a very impressive department offering project management or customer relationship principles, but neither of these produce the same value as the business relationship manager. They may be vital and needed, but no matter how much I insist, they will not provide the same value of the BRM.

Knowing what success looks like, then designing the right plan to get you there is not only vital, but mandatory.



https://kimballlovinconsulting.com

10/18/2022

As I consult with BRM organizations, one concern continues to stand out. Many new and existing BRM organizations are struggling to produce maximum value. What has become obvious is that there is a misunderstanding of what a successful BRM organization looks like. Some organizations may be successful in providing needed services, but those services do not provide the same value as a successful BRM organization.

How important is defining success when launching a new business, organization or initiative? It is mandatory. Too often, we quit too early, for many reasons, and call it success. We get sidetracked due to unforeseen obstacles and become satisfied with “good enough.” This will inevitably result in failure sooner or later. Know what success is, then create a plan that will achieve that success.

One of my favorite places to be is the island of Kauai, Hawaii. For me there are only two efficient ways to get there; by airplane or boat. No matter how long I drive, my car alone will not get me there. I can drive to beautiful places in California, Oregon or Washington and enjoy the Pacific Ocean. I can drive to scenic parks with incredible hiking trails and beautiful waterfalls. But no matter how much I try to convince myself, these stunning places will never be Hawaii.

On my way to building a BRM office, I may build a very impressive department offering project management or customer relationship principles, but neither of these produce the same value as the business relationship manager. They may be vital and needed, but no matter how much I insist, they will not provide the same value of the BRM.

Knowing what success looks like, then designing the right plan to get you there is not only vital, but mandatory.

Business Relationship Management Specialists Kimball Lovin Consulting recognizes that value is always defined by the Business. We understand that value defining must start with a strategy conversation from the beginning. The service partner and the business partner must work together to unite strate...