08/27/2026
“The customer said to go ahead.”
That sentence can cost a remodeling contractor.
A homeowner asks for additional work.
The crew completes it.
More labor and materials go into the job.
But the change is not properly priced, documented, or added to the invoice.
One small request becomes another.
By the end of the project, thousands of dollars of work may have been completed without the related revenue being collected.
A change order is not just paperwork.
It protects the project’s profit and helps the contractor collect the cash needed to cover the additional work.
Before the extra work begins, document the scope, price, and customer approval.
Then bill it promptly.
The work may be complete.
But until the change order is properly priced and billed, the financial side of the job is not.
How does your company track change orders?
