Slusher Consulting

Slusher Consulting Peace of mind and quality of life from a home care expert.

As a geriatric nurse for over 25 years, I provide professional and family consultations for seniors and the people who care for them.

Every so often, I go back and read through what our clients have said about working with us, and it stops me for a minut...
09/08/2026

Every so often, I go back and read through what our clients have said about working with us, and it stops me for a minute. What gets me isn't the kind words. It's what's behind them.

Behind every one is an owner who chose to do the hard, unglamorous work. Building the policies, tightening the documentation, training the team before anyone made them. That work doesn't get applause. It just quietly protects patients, protects caregivers, and protects everything they've built.

I get to help with that. That's the whole job, and I don't take it for granted. To every agency owner who's let us into their business: thank you. Genuinely.

09/02/2026

I’m excited to speak Texas Association for Home Care & Hospice annual conference today, on Client Centered Care for the PAS track. If you’re attending- come say Hi! 🙌🏻🙏🏻

If you own or manage a private duty or home care company, this one's worth ten minutes.Elizabeth E. Hogue. has written a...
09/01/2026

If you own or manage a private duty or home care company, this one's worth ten minutes.

Elizabeth E. Hogue. has written about the wave of fraud enforcement now hitting our industry, and the examples are genuinely hard to read. Claims billed for caregivers who were in jail, on vacation, driving for delivery apps, or supposedly caring for seven clients at once.

The critical point for owners: enforcers have said they'll pursue wrongdoing wherever it happens, including at the ownership and management level. You will be held accountable for what your employees and contractors do.

More regulation is coming. Fraud enforcement is just the front edge of it.

Read the full article 👇

The Future of Private Duty/Home Care Begins With Fraud Enforcement

Use of private duty/home care services continues to increase. It has become increasingly clear, however, that companies will not be permitted to care for patients who need these services without considerable additional oversight.

The proverbial "bottom line" is that private duty/home care companies will be under greater scrutiny and regulation. The instances of gross mistreatment of patients, some of which we have described in previous articles, are too shocking and lurid. And caregivers about whom lip service is given about their need for support have been mistreated by private duty companies.

And then there's this: The feds are convinced that there is rampant fraud in state Medicaid Programs to the tune of millions, if not billions, of dollars that has not been addressed. The number of fraud strike forces, task forces, etc. targeting companies that provide services to Medicaid recipients are now too numerous to count.

Fraud enforcement is definitely "in fashion" and enforcers are eager to put private duty/home care companies in the color orange! If this a fashion statement you want to make?

To illustrate, the National Fraud Enforcement Division of the U.S. Department of Justice (DOJ) recently announced that it has prosecuted 6200 defendants who collectively billed federal health care programs, including Medicaid, TriCare, the VA and others, $45 billion.

In a press release issued on August 4, 2026, the Division stated:

"Home care fraud is everywhere, and the victim is all of us taxpayers. Medicaid claims date and the experience of veteran prosecutors all point to the systematic exploitation of reimbursable home care programs….Today. we sound the alarm on the scale of this fraud by announcing some truly egregious cases, in which numerous people are charged with filing fraudulent claims for caregivers who were not actually providing home care services, but in fact were dead, in prison, or trafficking drugs. This racket ends today."

And there's more:

"Let todays announcement be a warning to those engaging in similar activity: if you seek to exploit our health care systems for personal profit, you should expect the FBI and our partners to uncover your scheme and bring it to an end. Every dollar stolen through fraud is a dollar diverted from patient care, and the FBI will continue its work to safeguard the public's trust and hold accountable those who abuse these vital programs."

Finally the press release promises that enforcers "…will pursue anybody who seeks to profit at the expenses of American taxpayers, regardless of whether the wrong doing is in the boardroom or in the sickroom."

In other words, it's not just the perpetrators who will be punished. The companies, owners and managers will also face punishment.

So what are some of the offenses pursued so far?

Claims for services while:
- Caregivers were hospitalized or in jail;
- Driving for a ride-share and food delivery service;
- In the midst of a traffic stop in which the caregiver was cited for possession of ma*****na;
- Participating in a sentencing hearing for another individual;
- Posting on social media while on vacation in Miami, Florida;
- Providing care to seven 7 recipients at the same time;
- Rendering care for more than 24 hours in a single day for as many as 400 days; and
- Traveling in Saudi Arabia.

One of the defendants was captured on tape:

"This home health care is the best kept secret…I made a buck plus (each of) the last five years that's that's a half million dollars… ain't checking on nobody."

It may be tempting for owners and managers to say: "That's on them." Not so! Companies and management will be held accountable for the actions of their employers and contractors.

Private duty/home care companies will see a tsunami of regulation. Use of fraud and abuse prohibitions is just the beginning.

There's a reason our courses feel different: they were built by someone who's actually done it.  I ran a $4 million home...
08/25/2026

There's a reason our courses feel different: they were built by someone who's actually done it. I ran a $4 million home care agency for 15 years. Everything I teach is what worked in a real business, not theory, not repurposed hospice content.

"I don't have to re-invent the wheel. The path has been set. I just follow it." — Eva B.

- Simplify QAPI $400
QAPI in 5 steps instead of 30. Templates and forms included.

- Marketing for Non-Medical Home Care $450
Stop guessing who to market to. 15 videos, a year of access.

- Texas Admin Academy $1,850
Licensing to survey day, 23 modules. Marketing course free.

Payment plans available 👉 https://www.slusherconsulting.com/courses

PAS Administrators in Texas, we've got your CEs. Built by PAS specialists, for PAS agencies. Not general home care conte...
08/17/2026

PAS Administrators in Texas, we've got your CEs. Built by PAS specialists, for PAS agencies. Not general home care content with the PAS parts buried somewhere in module six. Certificate on completion.

Start today 👉 https://www.slusherconsulting.com/courses

- 8 Hours Initial · $99
- 16 Hours · $198
- 24-Hour Bundle · $287 (save $10)

Running a home care agency means wearing every hat at once. Compliance, staffing, training, billing... while trying to k...
08/11/2026

Running a home care agency means wearing every hat at once. Compliance, staffing, training, billing... while trying to keep the focus where it belongs: on your clients.

We help with the rest:
✔️ StartUp Support for new agencies
✔️ Remote QAPI Solutions
✔️ Mock Agency Surveys, so nothing is a surprise on survey day

Not sure where to start? Grab a free 20-minute discovery call and let's talk it through. 👉 https://www.slusherconsulting.com/booking-calendar/discovery-call

08/06/2026

HHSC has agreed to provide a 60-day hold harmless period for all provider types that went live on August 3, 2026.
Hold Harmless Period: August 3, 2026 – October 5, 2026
The hold harmless period is intended to give providers additional time to:
- Attend HHSC training sessions and receive clarification on requirements
- Develop and refine internal SEMARC workflows and processes
- Resolve access and operational issues
- Adjust hiring and onboarding practices to accommodate the new system
While HHSC will not enforce the new SEMARC requirements during this transition period, providers must continue to comply with all existing regulatory requirements, including required EMR, NAR, and other applicable background checks. We recommend you continue utilizing SEMARC in your hiring practices to gain a better understanding of how the 24 - 48 hour lag time may be worked into your process.

Send a message to learn more

08/04/2026

Starting a home care business in Texas? The paperwork doesn't have to be the part that stops you.

At Slusher Consulting, we build the policies, procedures, and compliance documents that Texas PAS agencies actually need so you can spend less time buried in HHSC requirements and more time caring for clients.

Whatever stage you're in, there's a starting point:
Just getting licensed? Our TULIP Required Policies ($39) cover exactly what you need for your initial application. Nothing extra, nothing missing.

Ready to run day-to-day? Choose the Basic or Total PAS Policy & Procedure Manual. Every policy, procedure, form, and document required to operate a PAS business in Texas.

Need the specialized pieces? We've got you covered there, too:
- PAS Employee New Hire Packet
- PAS Client Admission Packet
- Emergency Preparedness & Infection Control Handbook
- Workplace Violence Prevention Program
- RN Delegation Program (policies, forms + training)
- Respiratory Protection Program per OSHA, completely FREE

Want it done for you? Our Customized Complete PAS Manual is tailored to your agency so you can open your doors immediately.

Compliance is complicated. Getting the right documents shouldn't be. Learn more at slusherconsulting.com.

PAS providers mark your calendar: August 3, 2026.A new Texas HHS Provider Letter (2026-10) updates the requirements for ...
07/30/2026

PAS providers mark your calendar: August 3, 2026.

A new Texas HHS Provider Letter (2026-10) updates the requirements for your PAS policies and procedures, so your manual needs updating by that date.

We know compliance is one more thing on an already full plate, so we made this as painless as possible:

✅ Purchase the update
✅ Use code Comply8.3 for $15 off (through August 5)
✅ Download right away
✅ Replace the old pages with the new ones

Grab yours here 👉 https://www.slusherconsulting.com/product-page/semarc-pas-policy-updates

Want to read the letter first?https://www.hhs.texas.gov/sites/default/files/documents/pl2026-10.pdf

Real talk for agency owners: sometimes you do everything right, and it still happens. You set the boundaries. You had th...
07/27/2026

Real talk for agency owners: sometimes you do everything right, and it still happens.

You set the boundaries. You had the finder's fee. You billed the invoice, and it goes unpaid.

At some point, chasing it costs more than it's worth. Legal action against a caregiver rarely collects, and attorney fees usually outrun anything you'd recover.

As Candyce puts it, their choices are their karma. Don't let it ruin your whole week.
Protect yourself from the start, enforce what you can, and then redirect your energy toward the next great client. That's the job.

Full breakdown in our latest article 👉 https://tinyurl.com/4bs8jvh5

Address

San Antonio, TX

Opening Hours

Monday 10am - 4pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+12108854213

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