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Slusher Consulting Peace of mind and quality of life from a home care expert.

As a geriatric nurse for over 25 years, I provide professional and family consultations for seniors and the people who care for them.

Is your team prepared if immigration enforcement officers show up at your office?For years, healthcare settings were gen...
10/20/2026

Is your team prepared if immigration enforcement officers show up at your office?

For years, healthcare settings were generally treated as "protected areas" where ICE avoided enforcement actions. A January 2025 policy change ended that blanket protection, but it didn't expand ICE's legal authority or override constitutional protections.

Here's what healthcare providers, especially home health, hospice, home care, and HME companies, need to know:

- ICE may generally enter public areas, such as lobbies and waiting rooms.
- Non-public areas, such as treatment areas, staff-only spaces, and medical records departments, usually require consent, a judicial warrant, or a court order.
- An administrative warrant typically authorizes the arrest of a specific person, not entry into private, non-public areas without consent.

What you can do now:
🔹 Clearly mark personnel and medical records areas as "Staff Only."
🔹 Train staff on these limits and on the types of warrants they may be shown.

A big thanks to attorney Elizabeth E. Hogue, Esq., for this information.

10/13/2026

When a caregiver calls out, who's your backup? 🤔

Many agencies automatically turn to staffing agencies, but they aren't always the best solution. In my latest video, I explain why partnering with other home care agencies can be a more practical, compliant and reliable plan.

A reciprocal staffing agreement can help you keep serving clients, accept referrals you'd otherwise turn away, and strengthen your emergency preparedness plan.

Watch the full video:

Many agencies automatically think of staffing agencies as their bac...

"If you think it's expensive to hire a professional, wait until you hire an amateur." – Red AdairI've seen it happen too...
10/06/2026

"If you think it's expensive to hire a professional, wait until you hire an amateur." – Red Adair

I've seen it happen too many times in home care. An agency tries to save money by cutting corners on compliance, training or policies, and then a survey, an audit or a client complaint turns up the gaps. Fixing it after the fact almost always costs more in time, money, stress and reputation.

After more than 30 years as a nurse, I know what surveyors look for and what keeps agencies strong. Getting it right from the start is an investment, not an expense.

Reach out today at SlusherConsulting.com.

09/29/2026

Kurt built this system around 2010, and it's what let him stop working as a full-time PT and run his agency instead.

Now he's turned the whole method into a Referral Psychology AI Coach — the targeting, the letters, the follow-up, all of it. He walks you through it live on a Zoom call rather than handing you a course to figure out alone.

If you've been doing drop-ins and lunch-and-learns and wondering why nothing sticks, this is a different approach entirely.

Email Kurt at [email protected] with the subject line "Requesting Referral Psychology Demo" or visit the link right here: https://docs.google.com/presentation/d/e/2PACX-1vTZTasi7LggulgoYBNH1BxGkkIWPYHnyy7QAunzaudNquNv7ifTEC0X3p5B1J4gJQwKm5qKUHHv_3H2/pub?start=true&loop=false&delayms=3000&slide=id.p1

09/22/2026

Kurt mailed People magazine to discharge planners. That's the story.

Not a brochure. Not a folder of rate sheets. A magazine, with a personal letter written to that specific person. He sent packages to 10 referral sources and got 3 meetings out of it — and one of those turned into being the go-to provider for a geriatric care manager and her entire team.

The part most people miss: it was 10 people. Not a list of 400. He picks 5 to 10 sources and actually goes after them.

He also sent gum. We talked about the gum.

Email Kurt at [email protected], subject line "Requesting Referral Psychology Demo" or visit https://docs.google.com/presentation/d/e/2PACX-1vTZTasi7LggulgoYBNH1BxGkkIWPYHnyy7QAunzaudNquNv7ifTEC0X3p5B1J4gJQwKm5qKUHHv_3H2/pub?start=true&loop=false&delayms=3000&slide=id.p1

09/15/2026

Anyone who's marketed a home care agency knows the feeling. You walk into a facility, and you can see on someone's face that you're an interruption.

Kurt spent years inside facilities as a home health PT before opening his own agency outside Chicago in 2001. He'd watched how vendors got treated. So when it was his turn, he decided he wasn't going to be one.

His words: an invited guest, not an annoying pest.

We recorded a conversation about how he pulled that off. More coming next week.

Here’s a link to learn more about how to become “An invited guest, not an annoying pest”:
http://morehomecareclients.com/

You can also visit: https://docs.google.com/presentation/d/e/2PACX-1vTZTasi7LggulgoYBNH1BxGkkIWPYHnyy7QAunzaudNquNv7ifTEC0X3p5B1J4gJQwKm5qKUHHv_3H2/pub?start=true&loop=false&delayms=3000&slide=id.p1

Every so often, I go back and read through what our clients have said about working with us, and it stops me for a minut...
09/08/2026

Every so often, I go back and read through what our clients have said about working with us, and it stops me for a minute. What gets me isn't the kind words. It's what's behind them.

Behind every one is an owner who chose to do the hard, unglamorous work. Building the policies, tightening the documentation, training the team before anyone made them. That work doesn't get applause. It just quietly protects patients, protects caregivers, and protects everything they've built.

I get to help with that. That's the whole job, and I don't take it for granted. To every agency owner who's let us into their business: thank you. Genuinely.

09/02/2026

I’m excited to speak Texas Association for Home Care & Hospice annual conference today, on Client Centered Care for the PAS track. If you’re attending- come say Hi! 🙌🏻🙏🏻

If you own or manage a private duty or home care company, this one's worth ten minutes.Elizabeth E. Hogue. has written a...
09/01/2026

If you own or manage a private duty or home care company, this one's worth ten minutes.

Elizabeth E. Hogue. has written about the wave of fraud enforcement now hitting our industry, and the examples are genuinely hard to read. Claims billed for caregivers who were in jail, on vacation, driving for delivery apps, or supposedly caring for seven clients at once.

The critical point for owners: enforcers have said they'll pursue wrongdoing wherever it happens, including at the ownership and management level. You will be held accountable for what your employees and contractors do.

More regulation is coming. Fraud enforcement is just the front edge of it.

Read the full article 👇

The Future of Private Duty/Home Care Begins With Fraud Enforcement

Use of private duty/home care services continues to increase. It has become increasingly clear, however, that companies will not be permitted to care for patients who need these services without considerable additional oversight.

The proverbial "bottom line" is that private duty/home care companies will be under greater scrutiny and regulation. The instances of gross mistreatment of patients, some of which we have described in previous articles, are too shocking and lurid. And caregivers about whom lip service is given about their need for support have been mistreated by private duty companies.

And then there's this: The feds are convinced that there is rampant fraud in state Medicaid Programs to the tune of millions, if not billions, of dollars that has not been addressed. The number of fraud strike forces, task forces, etc. targeting companies that provide services to Medicaid recipients are now too numerous to count.

Fraud enforcement is definitely "in fashion" and enforcers are eager to put private duty/home care companies in the color orange! If this a fashion statement you want to make?

To illustrate, the National Fraud Enforcement Division of the U.S. Department of Justice (DOJ) recently announced that it has prosecuted 6200 defendants who collectively billed federal health care programs, including Medicaid, TriCare, the VA and others, $45 billion.

In a press release issued on August 4, 2026, the Division stated:

"Home care fraud is everywhere, and the victim is all of us taxpayers. Medicaid claims date and the experience of veteran prosecutors all point to the systematic exploitation of reimbursable home care programs….Today. we sound the alarm on the scale of this fraud by announcing some truly egregious cases, in which numerous people are charged with filing fraudulent claims for caregivers who were not actually providing home care services, but in fact were dead, in prison, or trafficking drugs. This racket ends today."

And there's more:

"Let todays announcement be a warning to those engaging in similar activity: if you seek to exploit our health care systems for personal profit, you should expect the FBI and our partners to uncover your scheme and bring it to an end. Every dollar stolen through fraud is a dollar diverted from patient care, and the FBI will continue its work to safeguard the public's trust and hold accountable those who abuse these vital programs."

Finally the press release promises that enforcers "…will pursue anybody who seeks to profit at the expenses of American taxpayers, regardless of whether the wrong doing is in the boardroom or in the sickroom."

In other words, it's not just the perpetrators who will be punished. The companies, owners and managers will also face punishment.

So what are some of the offenses pursued so far?

Claims for services while:
- Caregivers were hospitalized or in jail;
- Driving for a ride-share and food delivery service;
- In the midst of a traffic stop in which the caregiver was cited for possession of ma*****na;
- Participating in a sentencing hearing for another individual;
- Posting on social media while on vacation in Miami, Florida;
- Providing care to seven 7 recipients at the same time;
- Rendering care for more than 24 hours in a single day for as many as 400 days; and
- Traveling in Saudi Arabia.

One of the defendants was captured on tape:

"This home health care is the best kept secret…I made a buck plus (each of) the last five years that's that's a half million dollars… ain't checking on nobody."

It may be tempting for owners and managers to say: "That's on them." Not so! Companies and management will be held accountable for the actions of their employers and contractors.

Private duty/home care companies will see a tsunami of regulation. Use of fraud and abuse prohibitions is just the beginning.

There's a reason our courses feel different: they were built by someone who's actually done it.  I ran a $4 million home...
08/25/2026

There's a reason our courses feel different: they were built by someone who's actually done it. I ran a $4 million home care agency for 15 years. Everything I teach is what worked in a real business, not theory, not repurposed hospice content.

"I don't have to re-invent the wheel. The path has been set. I just follow it." — Eva B.

- Simplify QAPI $400
QAPI in 5 steps instead of 30. Templates and forms included.

- Marketing for Non-Medical Home Care $450
Stop guessing who to market to. 15 videos, a year of access.

- Texas Admin Academy $1,850
Licensing to survey day, 23 modules. Marketing course free.

Payment plans available 👉 https://www.slusherconsulting.com/courses

Address

San Antonio, TX

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Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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+12108854213

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