09/04/2026
Not all water damage is created equal, and here's why that matters. There are actually three categories of water damage, and the category decides everything about how it gets cleaned up. Category 1 is clean water, like a supply line break, the easiest to deal with. Category 2 is gray water with some contamination, think appliance overflow. Category 3 is black water, meaning sewage or floodwater, and that's a whole different level of cleanup. Skipping the category check means missing contamination that could actually be a health risk. That's why we always assess the water category first, before we start drying or removing anything. It's not just a technicality, it changes the entire process.