ICS: Innovative Communication Systems

12/28/2022

If you're not using multi-factor authentication (MFA), now is the time to start. MFA is an extra layer of security that can help protect your business from cyberattacks.

With MFA, a user is required to provide two or more pieces of evidence (or "factors") to verify their identity. This may include:

．Something you know: like a password
．Something you have: like a security token
．Something you are: like a fingerprint

By using MFA, you can make it much more difficult for a hacker to gain access to your systems - even if they have stolen a user's credentials.

Are you using MFA? If not, what's holding you back?

12/26/2022

As the MSP industry continues to grow, we are seeing more and more acquisitions.
But what does this mean for the customers of these acquired MSPs? Some common concerns include:

．Changes to pricing, service levels, or support systems.
．A loss of autonomy as the MSP is brought under the larger company's umbrella.
．Potential privacy concerns if customer data is shared with the acquiring company.

So how can you prepare for a potential acquisition?

Ultimately, the key is to keep communication open and be proactive in finding solutions or asking questions along the way.

By working closely with your MSP throughout the acquisition process, you can ensure that your business continues to receive the high level of service and support that you've come to expect.

12/25/2022

Before we all take some well-deserved time off to spend with our loved ones, we wanted to take a moment to thank our amazing clients. Your trust in us is what allows us to do what we love every day, and we are grateful for the opportunity to serve you.

Wishing you a happy and peaceful holiday season. See you in the new year!

12/23/2022

A managed services provider (MSP) can be a great asset to any business - but only if they're the right fit.

Sometimes, MSP partnerships just don't work out for one reason or another. So, how do you know when it's time to switch providers?

Here are a few key indicators that it may be time for a change:

．The quality of service has decreased.
．You're paying too much for the services you're getting.
．Your business needs have changed, and your current MSP can't keep up.
．The communication between you and your MSP has broken down.

Don't settle for a managed services provider that isn't meeting your needs. If you're not happy with your current provider, see if there's a better fit out there.

Do you have any tips on how to find a quality MSP? We'd love to hear them!

12/21/2022

The holiday season is a busy and stressful time for e-commerce companies.

To add to the list of things to worry about, the number of cyberattacks also goes up during this time of the year. Cybercriminals know that with so much going on, businesses may let their guards down and become more vulnerable to attacks.

But it doesn’t have to be this way.

There are steps we can take to protect your business and minimize the risk of a cyberattack and be well-prepared for the busy holiday season. This article from Forbes offers some great tips.

It’s important to ensure nothing disrupts the ease, convenience and security of shopping on your e-commerce site—or your customers will head to someone else’s.

12/19/2022

As we approach the end of 2022, it's time to start thinking about the cyber threats we may face in the coming year.

Here are a few predictions from cybersecurity experts:

Phishing scams will continue to be a major threat. Cybercriminals will become more sophisticated in their methods, using AI to create more realistic-looking emails and websites.

Ransomware attacks will increase in frequency and severity. We can expect to see more targeted attacks against high-value targets, such as hospitals and government agencies.

There will be a rise in IoT-based attacks. Hackers will target devices like security cameras and smart speakers to gain access to networks and data.

Want to learn more about the predicted threats for 2023? This article is a great resource.

I believe that planning to proactively have mitigating controls for these threats in 2023 is crucial for business leaders and technology executives as the threat landscape continues to widen and traditional borders are broken down with cloud applications.

11/14/2022

Microsoft this month released a significant update that fixes 68 reported vulnerabilities, including a record six zero-days affecting the Windows platform

Microsoft this month released a significant update that fixes 68 reported vulnerabilities, including a record six zero-days affecting the Windows platform.

11/11/2022

On this special day, we thank all the Veterans for proudly serving our country. Thank you to all the brave men and women out there! They are true heroes.

11/10/2022

The iPhone’s built-in Mail app isn’t the only game in town. These five powerful email apps offer a range of advanced features for business users.

The iPhone’s built-in Mail app isn’t the only game in town. These five powerful email apps offer a range of advanced features for business users.

11/08/2022

With the right set of software, you can turn any Android device into a Microsoft-centric, PC-syncing machine.

With the right set of software, you can turn any Android device into a Microsoft-centric, PC-syncing machine.

11/06/2022

New Cybersecurity Regulations Impacting Texas Businesses http://dlvr.it/ScKPDM

11/03/2022

Gmail has a cool new feature that shows when a package is arriving.

Google recently announced a new feature in Gmail that lets you easily track packages for things you've ordered.