12/12/2024
Ed recently had the incredible opportunity to join Joel Gunn on his podcast, "A Leader's Journey." A huge thank you to Joel for hosting such an engaging and thought-provoking conversation about leadership, service, and the impact of putting others first in every aspect of life and business. Follow
Ed Howie - The "Joy Beast" Reveals the Secret to Unforgettable Customer Experiences 🎉
🤔 Is Your 'Customer Service' Actually Driving Customers Away?
Ever wonder why some businesses just seem to "get it" when it comes to creating an amazing customer experience? It's not magic, it's intentionality! 🤯 Join us on the latest episode of A Leader's Journey podcast as we dive deep into the world of customer service with the "Joy Beast" himself! 🎉
Ed Howie ~ Branding Expert ~ Speaker ~ Author ~ Podcast Host🎙️
🎧 Tune in to discover:
🔗 Why "customer service" is a misnomer (hint: it's not just a department!)
🔗 The surprising reasons why customers are REALLY disappointed
🔗 How to create a culture of service that goes beyond basic transactions
🔗 The power of intentionality in exceeding expectations
🔗 Why taking care of YOURSELF first is crucial for serving others well
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Quotable Moments:
"The intentionality of the individual determines the success of the enterprise”
Ed Howie JoyBeast
🤔 Is Your 'Customer Service' Actually Driving Customers Away? 🤔Ever wonder why some businesses just seem to "get it" when it comes to creating an amazing c...