Refined Artistry

Refined Artistry Beauty business resources, expert techniques, and customer service tips that attract high end lash clients. An inclusive, positive, success-focused community!

05/04/2026

Values are the rooted beliefs and guides that shape a person's decisions, behaviors, and interactions.

Some people really value a deal. They want to feel like they are getting more than they paid for.

Some people value time, so they want to feel like they are using their time wisely. They appreciate convenience.

Some people value comfort. They want ease and want to avoid negative distractions.

Some people value quality. They want to know that what they are paying for will last and meet their expectations.

When you raise prices, you will always lose a few clients. What’s important is making sure that the value that is built into the experience of your services is also boosted, so that you not only hold onto most of the clients you currently have, but you also attract other clients when you convey these values in your marketing.

Most people are tired of tipping culture. Consider raising to a price that also includes this tip. If you lose a few clients, the math should math to where you’re still earning more, or at least the same, while working less. That’s the goal for most of us so we can preserve our bodies long term and live fulfilling lives outside of work.

And competition? Be the competition!

Lastly, and probably most importantly, go see the lady and work on self worth. When that part of you is healed and boosted, earning a live-able wage without needing to sacrifice your body will be a no brainer.

04/14/2026

I’ve had so many beauty/wellness business owners ask me for virtual business audits (and I honestly love doing it), so I’ve decided to make it an official service and open a few slots for this month.

I’ll audit your socials, your site, your copy, and your booking flow. I’ll find exactly what’s blocking your growth, and most importantly, you’ll get a clear, straightforward list of what to do and how to prioritize it.

Send a message to learn more

TLDR: Drop off towels at Refined Artistry for donation to the Humane Society by Dec 3 My friend Laurel has been voluntee...
11/24/2025

TLDR: Drop off towels at Refined Artistry for donation to the Humane Society by Dec 3

My friend Laurel has been volunteering with the Humane Society, and they are in desperate need of towels for the animals. 🐾

This year, she has graciously decided to dedicate her birthday to collecting towels to help!

If you have any towels... old or new, large or small... I'm helping her gather them this week.

📍Drop off at Refined Artistry by Dec 3rd, or message me for pickup options.

11/07/2025

Your donation will help to provide fresh meals for those in need after disasters, and build long-term resilience in affected communities.

10/26/2025

When it comes to creative work in your business, don’t rely on ChatGPT

09/09/2025

After lashing over 10 years, here are a few things I do to stay as safe and healthy as possible:

✔️ I wear loupes to avoid neck pain, “forward neck”, and eye strain

✔️ I place my adhesive on my lash tray and avoid glue-rings to keep extra distance to avoid fume inhalation

✔️ Stretching, massages, acupuncture, exercise to keep my body working optimally

✔️ Run an air filter that filters VOCs

✔️ Lash in a ventilated room (I keep the door open as often as possible)

✔️ The bed is comfy and cozy and covered with a waterproof faux leather top that can be wiped with disinfectant after each appointment

✔️ I don’t use a lash pillow as I find most clients sit too low on it and cause me to over extend my neck

✔️ Use an ergonomic saddle stool

✔️ Wipe k***s and high touch areas with disinfectant as often as possible, preferably after each client. I've taken maybe 2 sick days in 15 years!

✔️ Cap my days for working a maximum of 6-7 hours and set prices to appropriately reflect my availability

✔️ Schedule a standing break for every work day

List some things that you do in the comments to help someone else. They may not have thought of it yet! 🩶

09/02/2025

I think everyone should at least once, go and get a service from the person in your town that has the highest prices..

Make an appointment for a spa experience at a 5 star hotel...

After being treated a certain way, I strive to treat clients that way as well and they appreciate it.

There’s always lots for us to learn - especially in hospitality when most of us are doing things solo. That's why I include simple scripts and customer service strategies that work in my trainings and coaching.

08/27/2025

If clients are leaving and choosing to do clusters at home, it's okay!

(By "okay" I actually mean that it's not too late to save your career.) 😭

Lash clusters are everything that professionally done lash extensions are not!

DIY lash clusters are...

❌ not comfortable
❌ not customizable
❌ difficult to clean (if not impossible)
❌ only last a week
❌ cost nearly as much as extensions (the premium, softer clusters anyway)
❌ not easy to put on
..and did I mention that you can FEEEL them? 😬

Sure, these can work great for some people.

The thing is though, clients that prefer lash extensions prefer them for a reason.
They have particualr expecations.

And you have to make sure that you're meeting their expectations.

If you want to know what you can do to make sure you're an expert lash artist, and not at risk of losing clients to DIY, just message me!
I'll give you some great tips :) 🫶🏽

08/26/2025

Im honestly so sick and tired but also sad hearing how many of y’all are struggling to get and keep clients.

There are so many resources out here if you just ask for help.

If you have any questions about growing in your lash journey, dm me or ask in the comments.

Lashes can’t be a luxury if the professionals aren’t making money doing it!

08/22/2025

It takes lots of time and hands-on practice to learn how to do lash extensions well, but then you actually get to make money by making people feel beautiful!

I honestly think I hit the career jackpot.

I get to...

✅ meet phenomenal people
✅ make people feel more confident
✅ be artistic and customize the look for each person
✅ save people time and frustration in their daily lives
✅ hyperfocus on a creative activity
✅ and so much more!!

So no two days ever feel the same, plus I really feel like I'm making an impact.

And now that my books are always full and I have a waiting list, I get to fire the clients that aren't a good fit for my business culture. 😈

Honestly, aside from winning the lotto and peacefully retiring, what could be better?!

But, now that I think about it, I'd probably still be a lash artist to the amazing clients that I have! 🩶

Address

Solana Beach, CA
92075

Opening Hours

Tuesday 11am - 8pm
Wednesday 8am - 5pm
Thursday 9am - 5pm
Friday 9am - 6pm
Sunday 9am - 5pm

Telephone

+18582209322

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