09/22/2026
Here's a test: Review the past week and take note of every decision that had to be made by you. Not because you wanted to, but because no one else could.
When a business is small, being flexible is a super power.
You can customize your pricing and offerings to get the deal, you can adapt on the fly, and do what it takes to get the job done.
But, as Peter Boolkah puts it, if you want to scale, your flexibility becomes fragility - because flexibility can't be systemized or delegated.
Did it work when the business was smaller? Absolutely. In fact, it was probably key to your success for a while.
Will it get you to the next level? Nope.
Systems will.
P.S. If you can relate to this, I highly recommend the book "Your Business Sucks" by Peter Boolkah. If you've read it, leave a comment with your top takeaway!