Front Office Rocks - An UptimeHealth Company

Front Office Rocks - An UptimeHealth Company Front Office Rocks offers Dentists and Dental Teams a training resource to help your office improve
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https://linktr.ee/frontofficerocks

Front Office Rocks is The Leader In Dental Front Office Solutions & Training. Our virtual training videos are designed to streamline your front office, improve customer service, lower your overhead, lower your turnover, and in turn help your bottom line. Some of the ways you can utilize this training for your office:

New Employee Training - train new employee

s from their very first day on all aspects of the front desk tasks and duties

Staff Enhancement Training and Improvement - utilize specific training such as customer service, answering the phones, increasing new patients, etc. for current staff looking to improve

Routine Office Staff training - Can be used for regular training, for example, to maximize your once-a-month staff meeting

Ensure Training Completion and Comprehension - Each training video ends with a quiz to make sure that employees have taken and comprehended what they watched

The training offered by Front Office Rocks is not just an A-B-C type training. This training is designed to offer solutions and suggestions of how to set your office apart from the rest. It is designed to be entertaining, realistic, and most of all, easy to implement. This training is to get your entire team “rockin’ and rollin’!”
We want to hear your patients say, “Wow that office Rocks!!!”

This training is also offered in real-time and on your time! There are very few training resources available and none that are real-time. As you may know, typical courses offered for Dental Front Offices are as part of a Dental Assisting

School and usually only cover tasks like ‘how to bill insurance companies, etc. This is an alternative to the online webinars that are only offered on a specific schedule. The training on this website will be available 24/7, based on your convenience. Front Office Rocks has information that will support your business in ways to move it forward and to make it Rock!

📌 SAVE THE DATE — August 12th at 1:00 PM ETWe all have that mental pile of "we'll get to it later" projects. OSHA traini...
08/03/2026

📌 SAVE THE DATE — August 12th at 1:00 PM ET

We all have that mental pile of "we'll get to it later" projects. OSHA training. Equipment maintenance. Team training. Emergency prep. They're important, but never urgent... until they are.

Join Laura Nelson, founder of Front Office Rocks, for a free CE webinar on the 5 things every dental office keeps putting off — and how to knock them out before they become a crisis. Expect practical strategies, plenty of laughs, and ideas you can use the second you're back in the office.

🗓️ August 12, 2026 🕐 1:00 PM Eastern 💻 Live via Zoom 🎓 1 CEU (AGD PACE approved) ✅ Open to AADOM members AND non-members

Hosted by AADOM. Sponsored by Front Office Rocks.

Register here: https://web.dentalmanagers.com/atlas/events-v4/register/3565

"I purchased Front Office Rocks and watched every video — even the one on teeth numbering."That's how Dr. Alex Kantor de...
07/24/2026

"I purchased Front Office Rocks and watched every video — even the one on teeth numbering."

That's how Dr. Alex Kantor described learning to run her front desk after buying a practice and realizing she had no idea how to answer phones, handle insurance, or manage the schedule — even though she had a team member who'd been at the front desk for 30 years.

On the latest episode of Just A Couple of Dentists, Dr. Kantor told that story to co-host Dr. Eric Appelsies and Front Office Rocks founder, Laura Nelson.

Here's why she watched every training video herself instead of just handing it to her team:

"If you can understand the front desk just like I should understand how you do a filling, we can work together and we can align."

Laura's take? That was the whole point. When dentists binge-watched the training right alongside their front office team, everyone spoke the same language — and the practice ran better for it.

🎧 Watch the full episode here: https://www.youtube.com/watch?v=5rBNCtHc-D4

Every office says, "That's just how we do it here."Until you watc...

They're here — our OSHA and HIPAA courses just went live.Each course runs about an hour, completed on-demand so no one h...
07/07/2026

They're here — our OSHA and HIPAA courses just went live.

Each course runs about an hour, completed on-demand so no one has to coordinate calendars. Built for busy front office teams — practical, quick, and actually finishable.

Already a subscriber: Simply log in — the courses are live in your dashboard.
Everyone else: Subscribe today at https://frontofficerocks.com/

Virtual dental team training that develops your dental team into a dynamic team to offer an amazing patient experience and grow your dental practice.

They're here — our OSHA and HIPAA courses just went live.Each course runs about an hour, completed on-demand so no one h...
07/07/2026

They're here — our OSHA and HIPAA courses just went live.

Each course runs about an hour, completed on-demand so no one has to coordinate calendars. Built for busy front office teams — practical, quick, and actually finishable.

06/09/2026

Are your patients feeling lost in your practice and you don't even know it? There's one part of the patient experience most dental teams completely overlook — and it's costing you.

Watch the full breakdown 👉 [link]

We’ve all seen it: You’re trying to check out a patient, a hygienist is chasing the doctor down the hallway, and someone...
04/09/2026

We’ve all seen it: You’re trying to check out a patient, a hygienist is chasing the doctor down the hallway, and someone just realized the 10 AM schedule changed an hour ago.

It’s exhausting, it’s loud, and it's totally fixable!

The chaos isn’t because you have a bad team—it’s because you’re trapped in reactive communication. At Front Office Rocks, we’re all about systems that actually WORK. Our latest blog breaks down how to stop the "hallway ambushes" and start operating like a coordinated unit.

Read our newest blog here 👉 https://bit.ly/4sthpRL

04/02/2026

Stop asking your front desk to be superheroes.

The "one-person-does-it-all" model is leading to burnout and lost revenue. In 2026, the best dental practices aren't just working harder—they’re building an ecosystem.

We just dropped a new video on how to integrate AI, strategic outsourcing, and high-level training to reclaim your time.

Watch the full breakdown here 👉 https://bit.ly/3PFifxd

High turnover and rising labor costs don't have to be your "normal." It’s time to go Remote Ready with Cory Pinegar!Now ...
03/25/2026

High turnover and rising labor costs don't have to be your "normal." It’s time to go Remote Ready with Cory Pinegar!

Now available on Front Office Rocks, this course teaches you how to:

-Scale Smarter: Combat rising costs by leveraging global talent.
-Work Seamlessly: Build a virtual workflow that feels local.
-Onboard Like a Pro: Integrate remote team members into your culture effortlessly.

Stop struggling with staffing shortages and start streamlining your operations today.

Watch Now in the Front Office Rocks course library! 🚀

03/05/2026

2020 proved how much dental teams can accomplish when they are forced to pivot. Now, in 2026, that same window of opportunity is back.

Front Office Rocks believes that growth requires a constant commitment to excellence. Audit the systems, lean into the training, and execute with the same intensity that transformed the industry six years ago.

The next level of success starts with the work put in today.

Want to learn more? Watch the full video on our YouTube channel 👉 https://bit.ly/4rZufbm

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