Front Office Rocks - An UptimeHealth Company

Front Office Rocks - An UptimeHealth Company Front Office Rocks offers Dentists and Dental Teams a training resource to help your office improve
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https://linktr.ee/frontofficerocks

Front Office Rocks is The Leader In Dental Front Office Solutions & Training. Our virtual training videos are designed to streamline your front office, improve customer service, lower your overhead, lower your turnover, and in turn help your bottom line. Some of the ways you can utilize this training for your office:

New Employee Training - train new employee

s from their very first day on all aspects of the front desk tasks and duties

Staff Enhancement Training and Improvement - utilize specific training such as customer service, answering the phones, increasing new patients, etc. for current staff looking to improve

Routine Office Staff training - Can be used for regular training, for example, to maximize your once-a-month staff meeting

Ensure Training Completion and Comprehension - Each training video ends with a quiz to make sure that employees have taken and comprehended what they watched

The training offered by Front Office Rocks is not just an A-B-C type training. This training is designed to offer solutions and suggestions of how to set your office apart from the rest. It is designed to be entertaining, realistic, and most of all, easy to implement. This training is to get your entire team “rockin’ and rollin’!”
We want to hear your patients say, “Wow that office Rocks!!!”

This training is also offered in real-time and on your time! There are very few training resources available and none that are real-time. As you may know, typical courses offered for Dental Front Offices are as part of a Dental Assisting

School and usually only cover tasks like ‘how to bill insurance companies, etc. This is an alternative to the online webinars that are only offered on a specific schedule. The training on this website will be available 24/7, based on your convenience. Front Office Rocks has information that will support your business in ways to move it forward and to make it Rock!

We’ve all seen it: You’re trying to check out a patient, a hygienist is chasing the doctor down the hallway, and someone...
04/09/2026

We’ve all seen it: You’re trying to check out a patient, a hygienist is chasing the doctor down the hallway, and someone just realized the 10 AM schedule changed an hour ago.

It’s exhausting, it’s loud, and it's totally fixable!

The chaos isn’t because you have a bad team—it’s because you’re trapped in reactive communication. At Front Office Rocks, we’re all about systems that actually WORK. Our latest blog breaks down how to stop the "hallway ambushes" and start operating like a coordinated unit.

Read our newest blog here 👉 https://bit.ly/4sthpRL

04/02/2026

Stop asking your front desk to be superheroes.

The "one-person-does-it-all" model is leading to burnout and lost revenue. In 2026, the best dental practices aren't just working harder—they’re building an ecosystem.

We just dropped a new video on how to integrate AI, strategic outsourcing, and high-level training to reclaim your time.

Watch the full breakdown here 👉 https://bit.ly/3PFifxd

High turnover and rising labor costs don't have to be your "normal." It’s time to go Remote Ready with Cory Pinegar!Now ...
03/25/2026

High turnover and rising labor costs don't have to be your "normal." It’s time to go Remote Ready with Cory Pinegar!

Now available on Front Office Rocks, this course teaches you how to:

-Scale Smarter: Combat rising costs by leveraging global talent.
-Work Seamlessly: Build a virtual workflow that feels local.
-Onboard Like a Pro: Integrate remote team members into your culture effortlessly.

Stop struggling with staffing shortages and start streamlining your operations today.

Watch Now in the Front Office Rocks course library! 🚀

03/05/2026

2020 proved how much dental teams can accomplish when they are forced to pivot. Now, in 2026, that same window of opportunity is back.

Front Office Rocks believes that growth requires a constant commitment to excellence. Audit the systems, lean into the training, and execute with the same intensity that transformed the industry six years ago.

The next level of success starts with the work put in today.

Want to learn more? Watch the full video on our YouTube channel 👉 https://bit.ly/4rZufbm

02/26/2026

Are you accidentally making your patients feel like they’re in trouble? 🤐

We think we’re being professional or discreet when we whisper in the hallway or behind the cabinet, but our patients see it differently. It kills trust and stalls the sales process.

Watch as Laura Nelson breaks down two main reasons why whispering is toxic to your office culture and your case acceptance.

Watch the full video here to learn why it’s time to speak up 👉 https://bit.ly/3Ouezhp

02/20/2026

If your practice is dealing with whispering, tension, or constant small conflicts, it may not be a “people problem.” It may be a leadership consistency problem.

Culture is built — or broken — in the small moments you choose to address (or ignore).

Watch the full video on YouTube to learn how to start strengthening your practice culture today 👉https://bit.ly/473H5wu

AI is transforming dentistry, but that doesn’t have to be a bad thing.As technology takes over repetitive tasks, the hum...
02/10/2026

AI is transforming dentistry, but that doesn’t have to be a bad thing.

As technology takes over repetitive tasks, the human skills that build trust with patients matter more than ever.

In her newest blog, Laura Nelson, founder of Front Office Rocks, shares the soft skills dental teams can develop to stay confident, valuable, and irreplaceable.

Read the our newest blog here 👉 https://bit.ly/4cljXgs

We just got back from RMDC and the message is clear: A well-trained team is the backbone of a thriving practice!Laura Ne...
02/09/2026

We just got back from RMDC and the message is clear: A well-trained team is the backbone of a thriving practice!

Laura Nelson's sessions provided "gentle reminders" for retaining long-term patients and staff. At Front Office Rocks, we believe that when you invest in your team’s confidence, you’re investing in your practice’s future.

Our training isn't just about information. It’s about giving your "Practice Ambassadors" the tools to be the best they can be!

Ready to turn your office into a well-oiled machine? Let’s make your practice rock!

Balance matters, especially in healthcare. Led by Swedish dentist and public health advocate Dr. Jessica Lederhausen, th...
02/02/2026

Balance matters, especially in healthcare. Led by Swedish dentist and public health advocate Dr. Jessica Lederhausen, the Lagom Method introduces a sustainable approach to wellness that supports oral and whole-body health.

Designed for dental teams looking to build healthier daily habits without extremes. Experience the Lagom Method on Front Office Rocks.

Ready to level up your dental team’s communication? Join Laura Nelson, founder of Front Office Rocks, at RMDC Denver for...
01/21/2026

Ready to level up your dental team’s communication?

Join Laura Nelson, founder of Front Office Rocks, at RMDC Denver for her morning session on the 7 Keys to Communication.

Discover actionable strategies to prevent patient experience “ball drops,” improve team communication, and create a smoother, happier environment for both staff and patients.

Make sure you don’t miss this opportunity to transform your practice!

Join Laura Nelson, founder of Front Office Rocks, at RMDC Denver for her morning session on the 7 Keys to Communication....
01/16/2026

Join Laura Nelson, founder of Front Office Rocks, at RMDC Denver for her morning session on the 7 Keys to Communication.

Walk away with practical strategies to catch patient experience ball drops before they happen, boost team communication, and create a smoother, happier environment for your staff and patients.

Don’t miss it!

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