Verse.ai

06/10/2026

It's so NiCE making connections, attending inspiring keynote sessions, and even snapping photos of Nick Jonas!

From Scott Russell's excellent opening keynote to chatting with other attendees, yesterday ended on a high note with the concert. 🎵 And the hotel looks beautiful at night!

Today's starting strong with Jeff Comstock's keynote and we are ready for more! 💪

06/08/2026

Thrilled to have Verse at NiCE World! 🌎 🙌

Can't wait to connect with attendees, share what we're working on at Verse, and learn about the latest in AI and CX.

06/02/2026

"Probably the smoothest onboarding experience that I've ever gone through."

🎶 Pretty jazzed to get this type of feedback right after onboarding!

When we say we make it easy for our clients, we mean it.

Really, this speaks to the greatness of our Customer Success team and how they handle the onboarding experience. 👏

05/06/2026

"People don't pick up the phone anymore. For most sales teams, manual dialing is a costly time sink—especially with compliance becoming more challenging each year." – Damien Swendsen, SVP of Revenue at Verse

Verse is proud to announce that we now offer DirectDrop voicemails. This new functionality delivers voicemails without the phone ringing, helping businesses drive inbound calls rather than focusing on outbound.

As phone answer rates plummet, boost effectiveness with non-intrusive outreach that scales effortlessly: SMS and voicemail delivery.

💬 98% of text messages are read
📱 87% of voicemails are read or listened to
💸 Combining text messaging with ringless voicemail reduces the cost of manual dialing by 90%

Empower your teams to focus on real conversations, not outbound dialing. Turn on respectful, compliant, cost-effective outreach that enables people to reply on their time and their terms with Verse. 💙

Read the full press release here! https://bit.ly/3R868cF

04/30/2026

Verse now offers RCS texting! 🎉

RCS (rich communication services) makes text conversations more branded, interactive, trustworthy, and secure.

RCS messaging is an upgrade from traditional SMS, which has long been the standard for business text conversations. Offer your customers more and enhance your brand with RCS. 📱✨

For more info, read the full press release:

/PRNewswire-PRWeb/ -- Verse.ai, a business texting platform powered by conversational AI, now supports RCS messaging. Rich communication services (RCS) offers...

04/23/2026

As tech evolves, so do customer expectations. And it's your brand's job to keep up.

It's affecting companies across industries. For mortgage lenders struggling in a competitive market, the pressure is intense.

Our webinar last week dove into real research by National Mortgage News on the state of the mortgage industry, including:
🚨 Top challenges
💬 Response speed benchmarks
📉 Where lenders experience the largest drop-off in the funnel
📱 What channels work best for borrower communication
✨ If and how lenders are using AI

If you missed it, tune in now: https://bit.ly/4sY0vet

04/09/2026

The next evolution of AI is coming in mortgage ⚡

Join our webinar on April 16th to get the latest research from National Mortgage News on:
🔎 Today's borrower expectations
⚠️ Common operational gaps
📱 How lenders can scale and modernize customer engagement
💡 Better use AI to tackle challenges

Janet King, SVP of Content Strategy at Arizent and Damien Swendsen, SVP of Revenue at Verse, will unpack the research together and share insights to help mortgage pros prioritize, scale, and evolve. ✅

Register now: https://bit.ly/47AeQpL

04/02/2026

It's a difficult climate for mortgage lenders. Rising cost pressures, complex compliance requirements, and increasing borrower expectations are just a few of the current challenges.

Join us for our webinar on April 16th that will help mortgage professionals understand the industry and improve the customer journey. 💡

We'll discuss new research from National Mortgage News that reveals where lenders are seeing the biggest breakdowns in the funnel, and what they're prioritizing (such as AI) to improve the process in the year ahead. 🚀

Register now: https://bit.ly/3NXTMCT

03/26/2026

Borrower expectations for a faster, more responsive experience are growing. Want a competitive edge? 🔎

Join us for our research-based webinar in partnership with National Mortgage News!

This webinar will cover new research from National Mortgage News on where lenders are seeing the biggest breakdowns in the funnel and what they're prioritizing (such as AI) this year.

Janet King, SVP of Content Strategy at National Mortgage News, and Damien Swendsen, SVP of Revenue at Verse, will unpack the data and explore how leading lenders are modernizing borrower communication. 💡

Register now: https://bit.ly/48aaFRv

03/18/2026

Maintaining speed to lead is important, but it's HARD to get right 24/7. ☀️🌙

You always want to be available when leads are ready to talk, but it's an impossible task.

That's why Verse works 24/7 to engage your leads via text. Whenever they're ready, Verse is too. ✅

Verse sends your team qualified and warm leads. And they can do what they do best. Not endless round-the-clock follow up. ⏰

Huge thank you to CeCe Cheney from CBH Homes for sharing their Verse success story! 👏 We 💙 to hear it.