09/16/2026
Comment “REVIEWS” for free access to our Reviews Playbook. Includes SOPs, tools, automations, staff incentives, and more.
Why reviews?
You can hire the best agency and outspend everyone in your market. But if the first thing people see when they click your ad is anything below 4.9 stars, your competitor wins.
Reviews are 1 of the 5 pillars that shape a lead’s first impression. This is what we teach at Future Practice:
1. Reviews
2. Business Profiles
3. Front Desk
4. Website
5. Content
Miss any of these, and a motivated lead from your ads gets the wrong impression and bounces. That’s ad budget straight out the window.
So how do your reviews actually stack up? Even at 4.9 stars, how many 1-star reviews would it take to drop your score?
Find out, and more, in the Reviews Playbook. Comment “REVIEWS” to grab it. 👇