09/05/2026
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One of the things I have learned from working with people across cultures for many years is that good intentions do not automatically lead to good communication.
We can genuinely mean well and still say something that is misunderstood, make an assumption that creates distance, or respond to a situation based entirely on how we have been taught to interpret it.
I have seen this happen in multicultural teams, classrooms, workplaces and even in ordinary relationships. Someone thinks they are being helpful, while the other person experiences it differently. Someone believes they are showing respect, while the other person does not recognize it that way at all.
The challenge is not always that people do not care; sometimes they simply do not have the cultural intelligence to recognize that the same behaviour can carry very different meanings for different people.
This is why learning to work across cultures requires more than good intentions. It requires curiosity, awareness and the willingness to pause before we assume that our interpretation is the only possible interpretation.
This is one of the conversations we will continue in the next Connection Catalyst Challenge.
Registration is not open just yet, but if you would like to be among the first to know when it does, simply drop โCONNECTIONโ in the comments below and we will make sure you don't miss it.
