09/03/2026
You can get your executive team perfectly aligned and still watch the strategy fall apart.
That's the line that stuck with me from my conversation with M.K. Palmore: 35 years in enterprise risk, from the Marine Corps to the FBI to Google Cloud. His take: the breakdown almost never happens where you're looking. Not the tech, not the process, not even the leadership team. It's the layer just below them.
Your VPs get the direction. But if your mid-level managers don't live and breathe it, the strategy quietly dies at the ex*****on layer - the exact place it has to survive.
And his fix isn't a new system. It's repetition. Saying the same thing again next month, and the month after, until it actually holds. He called it resetting expectations, not being rote. Most leaders stop repeating a message right when the team is finally starting to absorb it.
We also got into why the seams between people, process, and technology are where the real cracks hide - and why investing in leaders who might one day leave is still the highest-return move you can make.
Where does your strategy actually break down: at the top, or a level below it?