Twilio Segment

11/14/2022

Announcing Twilio Segment for Healthcare & Life Sciences! Segment is now covered under the Twilio BAA and able to transmit PHI on behalf of customers. Combine disparate data sources into unified patient profiles, to improve retention and uncover critical moments in the care journey. Learn more: https://bit.ly/3TvBNQN

10/12/2022

Your tech stack should be built with your customer data at the core. In their research report: Worldwide Customer Data Platforms, 2021, IDC recommends driving down historic data silos by using CDPs to unify and drive customer insight and interaction data across engagement tools.

Read this report to learn more about customer data platforms and how, in an analysis of over 120 CDP solutions, *IDC ranked Twilio Segment’s CDP #1 in worldwide market share, for the third year in a row (2019-2021).

Download here: https://bit.ly/3TfoOTS
*Citations included on bottom of landing page

07/19/2022

Segment is excited to announce our powerful new native integration with IBM Watson Assistant!

Now you can seamlessly connect data from your virtual assistant to your favorite analytics tools and more. Unleash the potential of your virtual assistant and let the dynamic AI of Watson Assistant influence the rest of your stack with deeper personalization based on real-world needs of your customers.

Learn more here:

Twilio Segment has partnered with IBM Watson Assistant to build a seamless integration between our two platforms

05/24/2022

The wait is over: CDP Week is back! 🎉

In 2020, we gathered customer data leaders for an immersive virtual experience for our first CDP week. Today, we’re thrilled to announce we'll be hosting CDP Week: Summer Edition in June.

We'll be joined by industry leaders to discuss topics we know are top of mind for our customers, including:

💸 How to drive return on ad spend (ROAS) in a cookieless world
🏦 Customer data for retailers and financial services
⚒️ Deep dives into the latest developer toolkit you need to drive the best customer experiences
..And more! Save your spot: https://bit.ly/3yVxWG1

02/01/2022

Ready for a that helps your business?

Check out Twilio Segment’s biggest customer data innovations of 2021 and learn how you can:
- Drive personalization at scale
- Build on a customizable and extensible data foundation
- Practice good data etiquette and adapt to ever-changing global data regulations

Read more in our 2021 recap blog post here: https://bit.ly/3ufeZfi

This blog provides a consolidated look at the products that Twilio Segment shipped in 2021!

01/31/2022

Are you looking to understand who your customers really are? Do you need help building truly personalized omnichannel experiences at scale? Check out our latest webinar for a tour of Segment and how it can drive meaningful results for your business: https://bit.ly/3HjmG7G

12/02/2021

Ever find an integration isn’t as “out-of-the-box” as they claim? With Twilio Segment, you can integrate your customer data the right way fast AND customize it to fit your specific use cases.

Learn about our new framework, Destination Actions, and its benefits here: https://bit.ly/3poCQVE

11/09/2021

New to customer data platforms? Curious to see how one can impact your business? Check out our webinar tomorrow, November 10th at 9am PT, for a tour of Segment and how it can drive meaningful results for your business.

Save your spot:

Segment is a customer data platform (CDP) that helps you collect, clean, and control your customer data.

10/29/2021

Find out how Anheuser-Busch InBev got 2M small businesses buzzing through its next-generation B2B platform, BEES.

Core to the AB InBev BEES platform is Segment, which enables the company to leverage behavioral data to create optimal buying experiences. Using Segment as its customer data platform, BEES can personalize customer interactions and solve customer pain-points across the end-to-end customer journey. Read the case study: https://bit.ly/3GouDbM

10/26/2021

New to customer data platforms? Curious to see how one can impact your business? Check out our webinar tomorrow, October 27th, to learn how CDPs can drive meaningful results for your business – and get an inside look at Segment. https://bit.ly/3E4cONi