Infinx Healthcare

Directions Website

Infinx Healthcare Infinx delivers technology-led patient access and revenue cycle outcomes for healthcare providers. www.infinx.com

Infinx provides AI-powered patient access and revenue cycle management (RCM) solutions for healthcare providers. Leveraging artificial intelligence, machine learning, automation and advanced analytics with our expert team of certified billing specialists, we deliver solutions that increase reimbursements and improve cash flow for their organization. Backed by forty years of consistent innovation in the Tandon Group of companies, Infinx is a trusted partner for the healthcare industry.

What does an innovation partnership really look like in patient access?For Kenn Judd, VP of Patient Access, East Coast a...
10/20/2026

What does an innovation partnership really look like in patient access?

For Kenn Judd, VP of Patient Access, East Coast at RadNet, the answer has evolved over time.

In the next Office Hours, Kenn joins me to talk about how RadNet’s approach to prior authorization changed as the organization grew, how he thinks about the role of his internal team, and what it takes for an operational relationship to become something much more integrated.

We’ll get into how the work used to be structured, what changed along the way, and why the right partnership can become part of the operating model itself.

Building an Innovation Partnership
Thursday, October 22, 2026
11:00 AM PT | 1:00 PM CT | 2:00 PM ET

Register to join us live: https://na2.hubs.ly/H08vdMm0

10/15/2026

The revenue cycle leader evaluating an AI solution may also be the person responsible for implementing it.

Colene Hickman, Revenue Cycle Director at Southern Coos Hospital & Health Center, puts that capacity challenge plainly: “I’m over a lot. I’m also the resource for implementation.”

Her team already uses an AI phone agent and Epic’s denial tools. Those tools help assess whether a payer has paid for a service before and how often similar denials are overturned, giving staff better information to decide which accounts deserve their time.
Getting each solution working well takes time and resources that a nonprofit hospital has to stretch.

For leaders planning their next AI investment, implementation capacity belongs in the business case. Who will own the rollout, support the team through workflow changes, and measure whether the technology is improving collections and freeing staff for work that requires their judgment?

At Infinx, we bring together AI, operational support, and revenue cycle expertise to help providers turn those investments into better financial outcomes.

Hear Colene’s perspective in this clip, then listen to the full Revenue Cycle Optimized episode: https://na2.hubs.ly/H08qg3W0

Someone checks the shared folder. Someone opens and renames the document. The information is entered into the EHR and ro...
10/15/2026

Someone checks the shared folder. Someone opens and renames the document. The information is entered into the EHR and routed to the next queue.

The work gets done, so the workaround becomes accepted as part of the workflow.

Its cost appears later, when the patient is still waiting and the teams responsible for financial clearance or prior authorization have less time to complete their work.

A referral can be present without being ready to move.

Join us October 28 for "The Connected Front Office: From Referral to Scheduled Care" as we examine the hidden work between receiving a referral and scheduling the patient: https://na2.hubs.ly/H08qbhX0

Infinx supports the South Texas HFMA 2026 Annual Symposium through our annual HFMA Texas sponsorship of the Lone Star, G...
10/14/2026

Infinx supports the South Texas HFMA 2026 Annual Symposium through our annual HFMA Texas sponsorship of the Lone Star, Gulf Coast, and South Texas chapters.

Join us October 18–20th, 2026 at Embassy Suites by Hilton San Antonio Landmark. Meet Scott Cook, VP of Business Development at Infinx, to discuss reducing denials and improving cash flow by combining AI agents with revenue cycle expertise. Explore where automation can free up your team’s time.

Book a meeting with Scott Cook: https://na2.hubs.ly/H08mlvv0

The front office has changed. Has your strategy?Patient access is no longer just a collection of separate tasks. Eligibi...
10/13/2026

The front office has changed. Has your strategy?

Patient access is no longer just a collection of separate tasks. Eligibility, authorization, scheduling, financial clearance, and other workflows increasingly need to work together if organizations want to reduce rework and protect financial performance.

Join Lindsey Nelson, Product Marketing Manager at Infinx, for the next Office Hours as we explore how the Patient Access Services model is evolving and why a more connected front office matters.

Thursday, October 15
11:00 PM PT | 1:00 PM CT | 2:00 PM ET

Register to join us live: https://na2.hubs.ly/H08mkyb0

We're live at the SoftWriters FrameworkLTC Innovation Conference!If you're walking the exhibit hall today, stop by Table...
10/12/2026

We're live at the SoftWriters FrameworkLTC Innovation Conference!

If you're walking the exhibit hall today, stop by Tabletop 5 and meet Derek Taylor, PharmD, AVP Client Services, and Arnold Pena, Director of Client Services, from Infinx.

We're demonstrating how LTC pharmacies are using AI agents to:
→ Complete prior auth workflows in hours instead of waiting days
→ Auto-classify and route incoming faxes and referrals
→ Verify coverage and benefits before prescriptions stall
→ Accelerate reimbursement cycles without adding headcount

We're showing real AI delivering measurable outcomes, built to integrate with FrameworkLTC systems.

Already booked? We've got coffee and real talk about what's working in LTC pharmacy operations.

Still need to schedule? There's time: https://na2.hubs.ly/H08jKth0

See you at Tabletop 5. 📍

Your revenue cycle is only as strong as its handoffs.One vendor misses an auth. Another posts a payment late. The claim ...
10/09/2026

Your revenue cycle is only as strong as its handoffs.

One vendor misses an auth. Another posts a payment late. The claim that funded a procedure sits unworked while everyone points at the step before theirs.

That's where revenue cycles break: in the gaps between steps. Infinx can own patient access through payment posting as one continuous workflow; no handoffs, no finger-pointing, and no steps that become "somebody else's problem."

When everything runs as one system, accountability becomes real.

Learn how Infinx RCM Plus eliminates handoff risk: https://na2.hubs.ly/H08jJVq0

10/08/2026

If you could fix one thing about patient access, what would it be?

We asked Navaneeth Nair, Chief Product Officer at Infinx, at the Becker's Health IT + RCM Conference in Chicago.

His answer:
"The one thing to fix about patient access would be improving what I call order to schedule; the ability to get a patient order or referral and have them being seen as quickly as possible because it's a patient in need."

What's getting in the way? Orders still arriving by fax. Incomplete information. Financial clearance that hasn't been done.
The result: Patients in need wait longer than they should.

Hear more in the full episode of Revenue Cycle Optimized: https://na2.hubs.ly/H08hdQL0

How many vendors touch a single claim before it gets paid?Eligibility with one team, coding with another, billing somewh...
10/07/2026

How many vendors touch a single claim before it gets paid?

Eligibility with one team, coding with another, billing somewhere else, denials with a fourth.

Every boundary between vendors is a place where claims stall; and nobody answers for it.

That's the hidden cost of fragmentation: accountability gaps that let revenue slip through.

Infinx can run patient access, coding, billing, and A/R as one accountable system. One workflow. One team behind the result.

Because when the cycle breaks, you need someone who owns fixing it.

Learn how Infinx delivers end-to-end RCM accountability: https://na2.hubs.ly/H08f3VP0

January can create a reverification crunch long before the first patient arrives.Imaging organizations may already have ...
10/05/2026

January can create a reverification crunch long before the first patient arrives.

Imaging organizations may already have patients scheduled weeks or months into the new benefit year, while coverage changes, deductible resets, and new authorization requirements all begin to surface at once.

Join Elizabeth “Beth” Darce, Director of Insurance Verification and Authorization, for our next Office Hours as she shares what that workload looks like in practice, how her team has historically managed it, and why they are taking a different approach this year.

When Benefits Reset: Managing Reverification at Imaging Scale
📅 Thursday, October 8
🕚 11:00 AM PT | 1:00 PM CT | 2:00 PM ET

Register to join us live: https://na2.hubs.ly/H08cxv-0

Address

4340 Stevens Creek Boulevard , Suite 275
San Jose, CA
95129

Website

Alerts

Be the first to know and let us send you an email when Infinx Healthcare posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share