VirtualPBX

VirtualPBX As a people-first communications leader, we aim to drive and
advance authentic business connections anywhere, everywhere.

Communicate with your remote workforce using VirtualPBX Unified Communications. Our cloud-based Business Phone System lets you connect your users and their favorite devices. Whether they prefer to use traditional desk phones, computers, or mobile phones, they can transform any location into a productive home office. Plus, you can easily greet customers using our Virtual Receptionist, route calls b

y the department, update your business hours, start a video conference call, and more! Get started today and your first phone number is on us!

06/17/2026

Businesses don't outgrow their phone setup overnight.

Usually, it's little things:
• Calls getting transferred more often
• Team members working remotely or in the field
• Customers ending up with the wrong person
• Adding another location or employee

If any of those sound familiar, it might be time to rethink your call flows. Here's what to watch for. 👇




A lot of customer communication comes down to one thing: making it easy for people to get answers without feeling like t...
06/16/2026

A lot of customer communication comes down to one thing: making it easy for people to get answers without feeling like they're constantly hitting dead ends. See how.

💬 Get practical tips for great communication every 2 weeks: https://www.virtualpbx.com/texting-toolkit/



06/15/2026

Ever had someone call your personal cell at 7 PM with a question that could have waited until tomorrow?

Setting business hours is one of the simplest ways to create boundaries while giving customers a better experience.

Shalonda shows how to set up business and holiday hours in VirtualPBX so callers always know when you're available.



06/12/2026

DTMF tones = the sound of your keypad doing its job.

Every time you press a number during a call (1, 2, 3… or an account number), that input is sent as a DTMF tone.

It’s what powers:

IVR menus
Select Route options
Account / ID entry

Simple input. Smart routing.



A canned reply answers the question.A smart reply moves the conversation forward.Same message. Completely different outc...
06/11/2026

A canned reply answers the question.
A smart reply moves the conversation forward.

Same message. Completely different outcome.





There’s a lot of noise around “AI agents” right now. It all sounds like a mix of cold and awful honestly.But we took 10 ...
06/10/2026

There’s a lot of noise around “AI agents” right now. It all sounds like a mix of cold and awful honestly.

But we took 10 of the most talked-about platforms and tested them in real-world scenarios—customer support, scheduling, marketing, development, and more—to see how they actually stack up to help real teams.

Some are surprisingly powerful. Others are still a bit early.

If you’re exploring AI for your business, here's a great starting point.

https://ow.ly/co6950Za9qa

You don’t need a huge team to do standout work.virtualpbx.com
06/08/2026

You don’t need a huge team
to do standout work.

virtualpbx.com



People aren't always ready for a conversation.But they are ready for a starting point.
06/05/2026

People aren't always ready for a conversation.

But they are ready for a starting point.




Build first.Google second.
06/04/2026

Build first.
Google second.



06/02/2026

We started this conversation talking about why feedback matters. And it really comes down to this: Are you using it to validate, or are you using it to build?

For us, it’s the latter. Feedback shapes the product. It’s how things improve, evolve, and actually get better over time.

Check out the full conversation on YouTube: https://youtu.be/__sL5uRsZ-I




Address

P. O. Box 8351
San Jose, CA
95155

Opening Hours

Monday 12am - 11:59pm
Tuesday 12am - 11:59pm
Wednesday 12am - 11:59pm
Thursday 12am - 11:59pm
Friday 12am - 11:59pm
Saturday 12am - 11:59pm
Sunday 12am - 11:59pm

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