03/31/2015
According to McKinsey, four kinds of behaviors account for 89 percent of leadership effectiveness: problem-solving, results focus, perspective diversity, and support. Always remember that the key to influencing behavior is to focus more on what happens after the behavior (the consequence ) than what happens before the behavior (antecedent). Training and education are good; however, consistently reinforcing the right behaviors is where you spend 80 percent of your time. If you agree with the McKinsey article, think about how you might reward these behaviors.
New research suggests that the secret to developing effective leaders is to encourage four types of behavior. A McKinsey Quarterly article.