01/12/2026
CRDN of Oregon is hiring!
Job Title: Estimator / Billing & Accounts Receivable Administrator
Location: Sandy, Oregon
About CRDN
CRDN is the leading expert in textile, contents, and electronic restoration services. We provide a formalized restoration solution for clothing, textiles, and contents affected by smoke, odor, soot, mildew, and water damage. Our teams proudly serve as part of emergency response efforts, working closely with policyholders, insurance representatives, and contractors to restore peace of mind after a disaster. In short, we help policyholders get back on their feet, reduce replacement costs, and limit additional living expenses during difficult times.
Position Overview
CRDN is seeking a detail-driven, highly organized Estimator / Billing & Accounts Receivable Administrator to join our professional team. This role is critical to ensuring accurate estimating, transparent billing, and effective AR follow-up for restoration services. The position also provides administrative support to the Operations Manager and works closely with production, customer service, and leadership teams.
The ideal candidate is proactive, communicative, and comfortable managing multiple priorities while maintaining a high level of accuracy.
Key Responsibilities
Administrative & Customer Support
• Answer and direct incoming calls promptly; take accurate messages and ensure timely follow-up
• Respond to general inquiries regarding services, scheduling, and project updates
• Handle client communications with professionalism and empathy, especially in sensitive situations
Estimating & Job Setup
• Review field documentation, photos, and hours worked for accuracy
• Prepare and organize field files daily for new and ongoing jobs
• Enter work orders, estimates, job details, and updates into restoration management systems (RestorNet, TPAs, etc.)
• Communicate with insurance adjusters, homeowners, and subcontractors to support documentation and job progress
• Track project timelines and ensure required forms, approvals, and documentation are completed
Billing & Accounts Receivable (AR)
• Prepare, review, and process accurate and timely invoices
• Follow established billing QA processes and checklists
• Edit and adjust billing documentation to meet carrier and TPA requirements and deadlines
• Monitor and accurately bill monthly storage charges
• Gather billing data and supporting documentation from internal departments
• Respond to billing inquiries from clients, contractors, and insurance adjusters
• Assist with collections and follow up on outstanding invoices
• Resolve billing discrepancies and recommend process improvements
• Submit weekly billing and AR reports to the finance department
• Conduct periodic audits to ensure billing accuracy and compliance
• Verify that job documentation and photos align with invoiced services
Qualifications
• 2 years of experience in estimating, billing, accounts receivable, finance, project coordination, or a related field
• Proficiency in Microsoft Excel, Word, and Outlook
• Experience with billing or estimating software (QuickBooks, Xactimate, or similar) preferred
• Strong time management and organizational skills
• Restoration or insurance industry experience is a plus
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively
• Strong problem-solving skills with a customer-focused mindset
Email Debra Logue - [email protected]
