Type 26

03/07/2026

Beautiful Big Sur.

03/07/2026

05/06/2023

What a trip. A few days in Bruges, Belgium and 9 days in Paris. We saw everything from the Louvre, Versailles, Eiffel Tower, Sacré-Cœur and Moulin Rouge in Montmarte, the Left Bank, river tour, Marais, and more. Glad to be back, but had a wonderful time with my companions, , , , and Iris Keller.

11/15/2022

05/01/2019

A Beginner's Guide to CRMs

Although we do love spreadsheets, we know that approach won't keep you afloat for long. Using a customer relationship management tool (CRM) effectively can be instrumental in helping your business grow.

04/30/2019

Using social media to connect with your customers - Some think that using social media can be an impersonal approach to connect with your customers, but when you know how to do it the right way, meaningful connections can be made.

Some think that using social media can be an impersonal approach to connect with your customers, but when you know how to do it the right way, meaningful connections can be made.

01/22/2019

Tips for writing compelling content - what are your secret ingredients?

Writing a compelling article or blog is like creating a new recipe that you hope everyone will want to emulate and share. You start with an idea, do some research, experiment a bit, and finally, with some new ingredients of your own, an old recipe is new again — with a fresh twist.

11/28/2018

Email Best Practices – How to Avoid Striking Out

In baseball, it’s three strikes and you’re out. But at least you get to begin every at bat with a fresh 0-0 count. With email marketing, each campaign begins with an 0-2 count and the marketer must dig themselves out of the deficit.

11/01/2018

Keeping your customers the focus of your marketing

Revenue is down for the quarter. Your mission, should you choose to accept it, is to urgently craft a plan that will drive more sales ASAP. Can you accomplish this goal without losing site of what your customers want?