Resolution Fire and Flood

05/01/2020

Check us out on GUILD QUALITY!

Resolution Fire + Flood’s Commitment to You:• We will be responsive to your needs.• We will be sensitive, compassionate and understanding about your loss.• We w...

04/18/2020

When your customers are ready to return, will you be ready? Assure customers and employees by displaying the Resolution Fire + Flood 'Certified Sanitary' certificate at your business entrance. Our qualified team uses the appropriate protocols, organic hospital-grade antiviral disinfectants, and air purification. Third-party testing demonstrates that your business is safe and sanitary, payment options available, 10+ years in business. Call now to learn more, 480-214-3747.

04/17/2020

When your customers are ready to return, will you be ready? Assure customers and employees by displaying the Resolution Fire + Flood 'Certified Sanitary' certificate at your business entrance. Our qualified team uses the appropriate protocols, organic hospital-grade antiviral disinfectants, and air purification. Third-party testing demonstrates that your business is safe and sanitary, payment options available, 10+ years in business. Call now to learn more, 480-214-3747.

04/15/2020

Employees and customers will rest assured when they see the Resolution Fire + Flood 'Certified Sanitary' certificate displayed at your entrance. Third-party testing demonstrates that your business is safe and sanitary, payment options available, 10+ years in business. Call now to schedule your appointment, 480-214-3747.

02/06/2020

We are currently looking to fill an office coordinator position. We are looking for a responsible, mature individual that takes pride in their work and is reliable in all areas of their performance. This is a part time position that offers a flexible schedule and should require 20-30 hours a week. Responsibilities are grouped into 3 main areas:

1) Administrative Assistance
a. Answering phones
b. Data entry into job management software
c. Appointment setting with clients for field staff
d. Compiling paperwork for billing
e. Accounts receivable follow up and calls
f. Filing and office organization
g. Managing insurance and lien processes for projects.
2) Marketing
a. Work with 3rd party survey company to ensure past projects are being surveyed for customer service
b. Maintain and manage social marketing platforms (FB, Twitter, Google, etc)
c. Follow up with clients, agents and other referral sources to ensure service is above expectations
3) Customer Advocate
a. Generate and maintain consistent communication with customers to ensure projects run smoothly
b. Trouble shoot and problem solve issues immediately as they arise
c. Ensure paperwork and billings are accurate and arrive to clients on time.
Compensation for this position starts at $18/hr, but increases will be considered for significant experience or special skills.

Job requirements:
Reliable transportation
Solid knowledge of MS word, Excel, social media platforms.
Excellent customer service and problem solving skills
Strong work ethic and values

10/26/2019

Flood, mold or fire damage? Watch the video below and learn how Resolution Fire + Flood, LLC is different!

10/17/2019

10/16/2019

This is a local bank that had a water supply line to a refrigerator break. The call came in on Saturday around lunchtime. Using top of the line extraction and drying equipment, we were able to have them dried out and ready for business by Monday morning.

10/12/2019

Do you have a favorite spot for star gazing in Arizona?