06/10/2026
📦 Free Drop-Offs: Help us turn a pain point into something sustainable for us all 📦
We want to let you in on the honest small-business reality that the big businesses don’t want you to know 💙
When corporate giants advertise “FREE RETURNS,” that doesn't mean the service is free for independent local stores. Nationwide Pack & Ship still pays real weekly overhead to keep our doors open as a drop-off hub. Here are some of the things we pay to provide this service:
🚚 Carrier pickup fees & software licensing
👩💼 Real local employee wages
🏢 Rent, utilities, and insurance
🖨️ Professional printers, labels, toner, and heavy-duty tape
The reality of the scan: Online retailers don't pay us to process “Free” drop-off items. Independent stores receive only a tiny fraction of a dollar per scanned box from 2 of the 3 major carriers (FedEx, UPS, and DHL). Pennies don’t cover the labor, materials, or manual processing.
What are other small businesses doing?
✅ Label printing fees
✅ Charging for boxes, tape, and packaging materials
✅ Service fees if staff has to tape, pack, or guide the customer through the process of locating, sending, and printing the label
What we do:
✅ Printing fees
✅ Charging for boxes, tape, and packaging materials
We feel community support every day and genuinely enjoy getting to know every person that walks through our doors. Please help us avoid adding a service fee for “Free” drop-offs by supporting us in other ways.
· * Check out our new Boutique
· * Ask about our Mailboxes and Safe Deposit Boxes
· * Check out our extensive supply of packing materials
· * Make us your chosen shipper for non-pre-paid items
⚠️ Please note: We cannot accept QR codes exclusive to The UPS Store, Amazon Hubs, or Happy Returns. FedEx QR codes are welcome.
To keep independent shipping stores alive, local businesses have to charge fairly for their time, labor, and materials. Please help us avoid the service fee! Become a paying customer today.
At NWPS, we strive to be Sedona’s one-stop shipping location – from Mailboxes and Safe Deposit Boxes to supplies and materials, to custom packing and shipping, and last-minute gifts to send to your loved ones.
Thank you for supporting local and keeping it in the community! 🙏