Turning Point Solutions

04/25/2025

Lesson learned! On Wednesday, I ordered flowers for my daughter with a delivery date of Thursday. As 4:30 rolled around and I hadn't received delivery notification, I called to inquire about ETA. As I listened to the recorded message before speaking to a human, to my horror, I learned that the delivery window is until 8 pm. Yikes! My daughter gets off at 5, and when I shared this with the human representative, we agreed to update the delivery address to her home address. Long story short, the flowers were delivered to her work address and were left unattended, placed on the ledge any old kind of way. My lesson learned, 💐 can be delivered until 8 pm. Good to know. From a leadership (you know I must include leadership in the dialogue) and customer service perspective, what could the delivery person have done to turn the outcome from a dud into a delight? BONUS! For my job seekers, using STAR or PAR, create an accomplishment statement if you were the delivery person.

06/13/2024

Do you know a college student who is home for the summer and not working in his/her major? Share this information video.

05/16/2024

Are you eager to level up leadrship skills? Seven day countdown to level up your leadership skills. Register today and join me in Atlanta!!

02/05/2024

Sometimes we're tested not to show our weaknesses but to discover our strengths.

01/07/2024

Watch, follow, and discover more trending content.

12/20/2023

This morning, met with new client at the Department of Energy (DOE.gov) in preparation for January workshops to prepare employees network, write accomplishment based resumes and interviewing with confidence and clarity. What a wonderful way to start the new year.
President, National Treasury Employee Union ( .org) is a gracious host and I look forward to partnering with her. Check out the snazzy roadster. Amazed to learn it was created with a 3D printer. The government continues to innovate. Way to go, DOE!!

12/18/2023

Oh yes! Shine on and bring your DiSC mojo. For some, it's decisiveness. Others, creativity and enthusiasm. Another crew brings clear/ steady thinking during turbulent times. Lastly, attention to detail/accuracy as we wrap up 2023. Curious? Ready to attract positive attention to yourself and move up in 2024?Schedule your January new year breakthrough appt. today: www.calendly.com/berriw.

12/18/2023

Job Search Christmas Countdown Day 11 Pro Tip. When you receive a referral and it isn't a good fit, or you're unsure why they sent it to you, don't be average with your response. Step up your networking game and call the sender. Yes, call instead of texting or emailing and use my two step process, "Thank Claire". First, thank them for thinking of you and taking time to follow up. Second, seek clarification. "Hi Nate, thanks so much for sending over the lead for the Young Diplomats Program. I really appreciate it. The qualifications are for science majors and I'm studying architecture. What brought me to mind when you saw this?" Notice the open ended question. Use it to gain clarity on the senders' rational for reaching out to you.

12/16/2023

Job Search Hack - 12 Days of Christmas Countdown. Multitasking is overrated when it comes to your job search. For informational and employment interviews, webinars, coaching appointments at all cost, avoid being on a train (commuter and Amtrak) in a car, in a lobby, at a food court or at a restaurant, to name a few. Attend the meeting while in a quiet location where your conversation cannot be overheard by others.
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12/16/2023

Rest, refresh, and relax - you are allowed and encouraged to do so.

12/15/2023