The Faculty Resource

10/10/2025

Need Downtown Southern Pines Office Space?

I have a couple private offices I'm looking to lease out. Please message here for more info.

Thanks,

Send a message to learn more

04/09/2025

Congratulations to all of The Pilot Newspaper's 2025 20-Under-40 Class!

An inspiring mix of entrepreneurs, nonprofit leaders and behind the scenes change makers, meet this year's generation of influential professionals in the community:
https://www.thepilot.com/eedition/special_sections/page-s-01/page_b0368ec7-0312-53b7-b177-c0535aeceb76.html

10/02/2024

I used to cringe when I’d see a customer’s number on my phone ID. At my old company they only called me when there was a problem. I, also, never called them unless there was a problem.

The truth is that most of them were great people, really interesting people too, but I had never made any effort to develop the type of trusting relationship that would’ve motivated them to call me just to chat, or tell me how well we were doing. Or, to call me to let me know about a problem before it got worse because they cared about my organization.

They would’ve cared more about my company and me if I had ever made an attempt to show care for them.

So yes, you should have personal relationships with your customers.

Ready to get off the fence and do something about your vision? Shoot me a DM and let me show how we can do it together

Send a message to learn more

10/29/2022

10/24/2022

"Show me your calendar and your checkbook and I'll show you your priorities."

11/19/2021

Thank you to WRAL Mikaya Thurmond and WRAL TV for another opportunity to share with their viewers the great work Pinnacle Business Guides are doing for leadership teams around the world! Also, thank you to Makayla Mladenović and Media Minefield for their help with facilitation and prep.

08/12/2021

Help Sydney Return to Oak Ridge!

Hi, my name is Mackenzie and I am trying to help raise money for my sister to return to s… Mackenzie Kallam needs your support for Help Sydney return to ORMA

08/05/2021

Thank you to WRAL TV's WRAL Mikaya Thurmond for the great interview on , and to for the opportunity to represent all 100 Guides in North America!

03/22/2021

Do your people always know exactly what's expected of them?

One of the best managers I ever worked with was an Account Manager for the Care Department at Heffner Landscaping, Inc. His people were not always the most naturally talented people. They didn’t always come from the best backgrounds. They sometimes made mistakes. But, they always knew what was expected of them and how they would be corrected or rewarded based on their behavior and performance.

12/11/2020

"You're a master of what you don't say, but a slave to what you do. " unknown

Thoughts?

11/30/2020

Perform this EOS Organizational Checkup for your business, then reach out to me. I can help you get clarity.

11/23/2020

Did you know that the median cost of turnover is 21% of the departing employee's salary or wage?