Ptera Inc.

Ptera Inc. The inland northwest's premier wireless and fiber internet service provider We are a family owned business, founded in 2001, located in Liberty Lake, WA.

Ptera is the inland northwest's leader in the delivery of internet services, specializing in Wireless and Fiber technologies for providing fast and reliable internet service. With over 500 access points blanketing our region, we provide fiber fast internet to urban and rural locations- some of which are unserved or underserved. Ptera has been the #1 choice for rural customers for 20 years, and we

are continually expanding our expertise to include Commercial class internet, phone service, and backup circuits for any size business. Ptera is proud to offer Gigabit speeds on our Fiber to the Home neighborhoods as well as our on net apartment complexes and commercial buildings, and we have recently expanded our backbone to be able to provide wholesale DIA of 10 Gb and even 100 Gb to other service providers as the only official extension of the SIX (Seattle Internet eXchange) in Spokane.

03/13/2026

We are aware of a network outage in the Four Lakes/Medical Lake area. Technicians are en route to diagnose and remedy. We apologize for the inconvenience.

02/11/2026

Currently there is an outage in the Nine Mile/Tum Tum areas. Technicians are on the way to investigate

ETR to come, please see comment section for updates

12/23/2025

Fiber cut at the old MTC now called MODE building in Liberty Lake

Sites under outage are in the Liberty Lake/Saltese Flats areas

Damage is being assessed

12/17/2025

***Windstorm 12/16-12/17***

We’re closely monitoring the strong windstorm expected tonight through tomorrow morning, which is likely to cause power outages across the region. These outages may also impact some of our sites and result in interruptions to your internet service.

Your safety—and the safety of our team—is always our top priority. As soon as conditions are safe, our crews will be fully deployed to assess and repair any affected infrastructure, working diligently to restore service as quickly as possible.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this weather event. Thank you for being part of the Ptera family—we’ll keep you updated as the situation evolves.

Stay safe and warm,
The Ptera Team

12/15/2025

The Saltese Flats area is experiencing slow speeds due to the wind knocking equipment out of alignment

With the gusts coming off Mica Mnt it is not safe to access the equipment(Techs did attempt)

We apologize for the inconvenience, and tomorrow morning once the winds settle we will deploy straight to this site

12/11/2025

Outage in the MICA Mnt area. Likely due to the current storm conditions/wind

We are investigating

09/24/2025

Investigating outage in the North Deer Park Valley and Deer Lake, and Loon Lake areas

07/31/2025

Last nights lightning storm has caused damage across the network

Technicians are hard at work to restore all services that are offline

Resolved as of 11am

05/28/2025

We are experiencing a network outage in the greater West Plains area including Cheney, Four Lakes and Medical Lake due to a utility power outage. We are working to resolve this as quickly as possible and appreciate your patience and understanding.

05/26/2025

Our team is working on an outage in the Medical Lake area affecting customers in town as well as customers connected to Booth Hill. The issue currently stems at a locked facility and we've left messages to gain access. An ETR is unknown at this time. We will update as we know more. Thank you for your patience and understanding.

05/21/2025

There is currently an outage in the Deer Park Valley and surrounding areas due to a power issue at a large tower

No ETR as of yet but we will be deploying to the site shortly

We apologize for the inconvenience and willl provide updates as we have them

04/19/2025

Loon Lake area is under a severe power outage

Crews from Avista are on the hunt for the problem since last evening. Will be looking into this and providing updates hourly.

Currently affecting about 30 customers

Address

2721 N Van Marter Ste 2
Spokane Valley, WA
99206

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Website

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