Navigator Consulting

Navigator Consulting Hospitality Strategies. Taking you from where you are to where you want to be.

With over 90 years of combined experience, we understand the pressures and difficulties that accompany owning, operating, and working in hospitality. We have been successfully consulting in the independent and small chain business sector. The Navigator Consulting team utilizes their experience in staffing, profitability, operations and marketing. We know the path to success, and it's our mission and passion to help you discover yours.

Costs are only going up. We have programs to help!Our programs are free to operators and you don't have to change how, w...
08/29/2026

Costs are only going up. We have programs to help!
Our programs are free to operators and you don't have to change how, what or from whom you order.
These are rebates coming straight from manufacturers.
If you are interested in getting money back on the products you are already buying (and why wouldn't you be?) contact us for sign up information.
Navigator-consultants.com

Are you holding your business back?Hospitality has a lot of variables, which makes operators wary of set systems. But so...
08/24/2026

Are you holding your business back?
Hospitality has a lot of variables, which makes operators wary of set systems. But some systems are necessary for your team to operate smoothly.
Some big ones are:

1. Have defined expectations for every role, make sure to include how the roles interact with eachother.

2. Train managers on how to manage - this is a very different skill than being a great server or having been there a long time.

3. Make sure everything works and that access to information is easy.

4. Clear, regular feedback keeps everyone informed and on the same page, it is 100% worth the time it takes!

5. Tolerating bad behavior is the same as encouraging it, this ruins morale and lowers the bar for the team.

Systems are not about control they are about creating a clear and effective work environment.

If you are interested in talking more indepth on how systems are helpful - contact us at Navigator-Consultants.com

Your staff are your customer's touch point with your business.Take the time to invest time in them. How they feel and ge...
08/13/2026

Your staff are your customer's touch point with your business.
Take the time to invest time in them.
How they feel and get treated is the basis for your company culture and how they will treat your customers.
Taking the time to develop their skills will pay off in better service, decision making and profits.

At Navigator Consulting we are passionate about staff development.
We specialize in presentations to develop specific skills in your staff or we can help you build a long term development program.

Check us out at Navigator-Consultants.com

Your customers drive your business.They vote on their preferences every time they come in - What menu items they like, W...
08/11/2026

Your customers drive your business.
They vote on their preferences every time they come in -
What menu items they like, What service they prefer....
Are you listening?
Are items modified frequently?
How are they interacting with staff? Average guest check? Tip %?
Their choices and their dollars should be guiding your decisions.

At Navigator Consulting we provide a fresh, objective perspective on how your customers are interacting with your business to define the opportunities and pitfalls that may be present.

Navigator-Consultants.com

The best thing we can give our customers and our staff this week is a little understanding. It's been a stressful weeken...
08/03/2026

The best thing we can give our customers and our staff this week is a little understanding.
It's been a stressful weekend and many people are experiencing extreme loss.
An extra smile, some extra grace when they aren't ready or are extra cranky will make a lasting impression.
And really, at it's core we are in the hospitality business because we care!
A meal out brings comfort. Let's take care of each other right now.

Navigator-Consultants.com

Good intentions don’t create guest loyalty. Great guest experiences do.
07/30/2026

Good intentions don’t create guest loyalty. Great guest experiences do.

With nearly 50 years of combined experience, we understand the pressures and difficulties that accompany owning, operating, and working in hospitality. Using our practical approaches focusing on Brand, Communication, People, and Money, we find solutions for Staffing, Profitability, Sales, and Strate...

07/30/2026

Marketing has many facets -
Social Media, Digital Advertising, Print Advertising, Word of Mouth, Public Relations, and many more.
One of the number one places your potential customers are going is to your website.
How well does it showcase your business?
How easy to is it to navigate?
Does it have your menu? (this is your #1 marketing tool!)

Navigator Consulting can help you evaluate if your marketing plan is doing all it should for your business.

Navigator-Consultants.com

Are you watching all 3?They all work together to help make your business work!They also are big topics, with many option...
07/23/2026

Are you watching all 3?
They all work together to help make your business work!
They also are big topics, with many options and variables to get right.

Navigator Consulting partners with restaurant owners and operators to help customize systems that enhance these to provide better, smoother, more profitable operations.

Check us out today to see what we can do!
Contact us for a complementary conversation!
Navigator-consutlants.com

07/20/2026

When was the last time you evaluated your menu?
Which items sell best? Which don't sell? Which items are constantly modified?

Peoples tastes and habits change, periodic menu evaluation keeps you aware of whats happening.
Your customers are voting on what they like every time they order.
Once you know what is selling (from the numbers, not just your feelings!)
You can make sure those items are priced correctly to be profitable.

Want some tips on how to evaluate your menu?
Contact us and we will send you some -
Navigator-Consultants.com

07/17/2026

You don't have to be an expert at all aspects of your restaurant at all times!
We provide a fresh perspective on the opportunities and areas for improvement.

Navigator Consulting customizes advise and tools for your operation and your goals.

Let's have a conversation and see what we can do for you!
Conversation is always free, and fresh perspectives are always beneficial.
Navigator-Consultants.com

Address

Spokane, WA
99205

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