Navigator Consulting

Navigator Consulting Hospitality Strategies. Taking you from where you are to where you want to be.

With over 90 years of combined experience, we understand the pressures and difficulties that accompany owning, operating, and working in hospitality. We have been successfully consulting in the independent and small chain business sector. The Navigator Consulting team utilizes their experience in staffing, profitability, operations and marketing. We know the path to success, and it's our mission and passion to help you discover yours.

Mistakes happen. Our customers will get upset. It's how we handle that upset that creates the lasting impression. Do you...
05/18/2026

Mistakes happen.
Our customers will get upset.
It's how we handle that upset that creates the lasting impression. Do you have a guest recovery plan? Does your team know what they can do to fix a negative experience?
Good guest recovery is more than just comping or handing out free stuff.
Good guest recovery is about communicating understanding and care.
Contact us for some easy strategies for your team to employ to recover a negative guest experience.
Navigator-consultants.com

There are so many options out there to help your business, but which ones are right for you? It can be overwhelming with...
05/11/2026

There are so many options out there to help your business, but which ones are right for you? It can be overwhelming with all the options.
Each POS system brings different Pros and Cons.
Options for marketing and digital ads are endless.
Programs for inventory and ordering are only good if they get used.
How fast can you see your sales and expenses?
Do your systems connect to each other?

Tech systems are expensive and time intensive to implement. They can make work easier or more tedious depending on usability and integration abilities. The right combination of systems can streamline your work and lead to better, faster decisions.

We can help you evaluate your needs and evaluate your options, to find the best fit for your operation and people.
Navigator-Consultants.com

This is why written systems and procedures are necessary. They define the process and create consistency. They sure make...
05/05/2026

This is why written systems and procedures are necessary.
They define the process and create consistency.
They sure make it easier and less confusing for new staff to come into your organization.
If you don't have written procedures and you don't have a process for checking in and refreshing with your staff - they are for sure making their own rules.
Even with the best of intentions this creates inconsistency for your guests, and inconsistency in the information you need to run the business.
Systems don't mean micromanaging, they are about keeping the path clear and easy to follow.
We at Navigator Consulting are passionate about good, usable guidelines for running your business, we help with a good refresh or putting it together from scratch.
Check us out with a complementary meeting.
Navigator-consultants.com

You have a lot of Dollars đź’° invested in your inventories -Are you paying attention to what is happening with them?Inven...
05/01/2026

You have a lot of Dollars đź’° invested in your inventories -
Are you paying attention to what is happening with them?
Inventory doesn't have to be tedious and time consuming.
Concentrate on the important items
Know (with numbers) how much you are using
Know (with numbers) how much you are storing
This way you and your team are making informed decisions.
Want help on organizing a system you will actually use?
Give us a call - there are many ways to create a workable system that fits your operational style.
Navigator-consultants.com

04/29/2026

Teaching and Training should never be an after thought!
✔️ Have a plan
✔️ Have time
✔️ Keep it consistent
Systems create consistency for new and senior staff members, keeping expectations on track and staff satisfaction higher.
The better our staff feels the better the experience for our customers!!

Investment in Training is always a good idea.

Navigator-Consultants.com

When we talk about helping our clients find simple ways to improve operations we mean it!!Big Thank You to our friends a...
04/24/2026

When we talk about helping our clients find simple ways to improve operations we mean it!!
Big Thank You to our friends at Old Schoolhouse Brewery for trusting us to help them!!
Want to see what we can do for you? Check out: Navigator-Consultants.com

The success of your business is based on MATHI know - that's not exciting.The math doesn't mean cutting costs as low as ...
04/22/2026

The success of your business is based on MATH
I know - that's not exciting.
The math doesn't mean cutting costs as low as possible, it means understanding the most efficient way for dollars to flow through your business.
Finding the optimal equation can be hard, but it is key to knowing where to invest and where to save.
We specialize in finding the most beneficial equation for your business so you can concentrate on the fun stuff!!
Navigator-consultants.com

One of the easiest ways to help your staff feel important to the business is a thoughtful training program. This counts ...
04/10/2026

One of the easiest ways to help your staff feel important to the business is a thoughtful training program.
This counts for new staff training and continued training.
Have a plan.
Set aside time.
Don't have them practice on customers.
Giving your staff the time and energy to help them succeed creates an environment where they feel like a valued member of the team.

Navigator-Consultants.com

Address

Spokane, WA
99205

Telephone

+15094998101

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