Whitten Appliance Repair

05/15/2024

Hey y'all, Ryan at Whitten appliance repair here. Unfortunately, we were hit by the recent Tornados. My wife and I and ALL our pets are safe by Gods good mercy. We estimate we lost 90% of our possessions, including tools, parts, inventory and paperwork.
As of 05/15/2024 we have no other options but to close until further notice. We Will be back....just gotta take care of a few things first. Dont feel bad for us, instead say a prayer and hug those you love because tomorrow is not guaranteed. Thank you all for your love and acceptance and welcoming into your homes for the last 8 years, it has been my privilege and honor. Until we meet again....Love and Peace be upon you all.
Ryan and ReAnna.

11/09/2023

Hello friends, Ryan and ReAnna here. After a very busy year away from Whitten appliance, renovating our home, greatly reducing our stuff and making plans to relocate to Alaska.
We have come to the unfortunate understanding that right now ( for many reasons) isn't the right time for us to have that dream come to fruition. That's ok... We love where we live and love what we do and, most importantly, trust God. Our hope was to relocate closer to family after my moms passing, but for now, we're " Rooted" here. All that to say: Whitten appliance has resumed normal business hours, phone numbers, and repair scheduling. We continue service Spring Hill, Chapel Hill, Columbia, and Thompson Station. Thank you all for your understanding, and I hope we can be of service to y'all whenever you need.
Ryan

07/14/2022

To All our Wonderful Customers, Friends and family:
Whitten Appliance Repair will be closing our business as of 07/15/2022. We will no longer be scheduling appointments or taking/returning voice-mails. We are planning on relocating out of the area to be closer to our family. Spring Hill and Columbia, I can't thank you enough for trusting us to repair your appliances, trusting us in your homes and allowing us to feel the love and acceptance of a wonderful community. Our appreciation and love to you all.
Ryan and Reanna

09/24/2020

For any of our customers with LG refrigerator that have been diagnosed as "sealed system obstruction " or "loss of cooling" there may be some reimbursement for the loss. See the attached article. Thanks, Ryan

Case No. 19-cv-13554-MCA-MAH US District Court for the District of New Jersey

07/10/2020

Hi Folks, Ryan at Whitten appliance repair here. I needed to take a moment to address a serious problem we're experiencing.
When customers call and arrange an appointment, we are taking that time slot and saving it for you. When you cancel that appointment the " night before" or "the morning of" we lose not only the appointment you committed to, but ALSO the potential earnings for filling your spot.
We've always been on the honor system with our business. Our word and hopefully your word is our "bond". We've experienced 19 cancellations in the last 3 weeks for various reasons. That is time talent and resources that could be used for someone else but went un-used because folks "found someone else" , "had a meeting" or" bought new"... and didn't inform us until we were on our way. I'm just asking that y'all please be considerate when taking that time slot. We are a small" mom and pop company " that cannot afford to book and lose appointments due to poor schedule making or forgetfulness. Other companies experiencing this are going to higher rates, pre approval and even pre-pay. We dont want to do that but booking and cancelling will not keep us financially afloat.
We love what we do, where we do it and who we do it for. Please be considerate and stay safe, be kind and God bless.
Ryan and Reanna- Whitten appliance repair.

05/22/2020

Good morning, the office will be closed through Monday, May 25th. If you would like to schedule an appointment for after the holiday weekend please call 615-739-0316 and leave us your name and number, where you're located and what appliance(s) you need to have diagnosed/repaired and we'll get back to you on Tuesday, May 26th. Thank you and have a safe and happy holiday weekend.

03/22/2020

Hello friends, family and customers, Ryan at Whitten appliance repair here. We wanted to touch on a couple topics regarding " Covid" business practices in the weeks and months to come. Our category of services falls in the classification of "critical trade." Meaning that in this time of combatting all types of viruses; our dryers need heat our dishwashers need sanitization and our fridges need to stay cool. As long as the supply chain from my suppliers remains open and not otherwise instructed by government, we will be here to serve our great community. Here are a couple of practical things we can do: 1) we don't need shake hands or be too close for that matter. Point me to the machine and tell me the symptoms, I'll get the rest. 2) Cancellations hurt our business and force losses of time and money, but if you're sick or cannot make the scheduled appointment, please let us know as early as possible so we can try and recover that gap. 3) I will disinfect myself and my equipment from appointment to appointment and would hope you would disinfect after I leave. These are strange times, " but we we are not slaves to fear." We will get through this as we have so many other things in our nation's history, by Gods grace, looking out for our neighbors and doing the right thing. Blessings and peace to each of you. Ryan and Reanna.

09/28/2018

Let's talk about detergent and your high efficiency washing machines. The detergent you use and how much is vital to the life of your machine and the life of your clothes. Using too much leads to breakdown. Detergents are abrasive, it's what makes them great cleaning agents, but overuse can ruin your clothes and cause costly repairs. Only use the recommended amount and detergent with the "he" symbol. I also recommend the extra rinse feature for your delicates to make sure all detergent is removed. I hope this helps with the never-ending chore of "laundry!"

12/01/2017

Happy Friday everyone. Check out these cute Christmas office gnomes. I was given these by a customer of ours while I was out in the field with Ryan Whitten. They bring the office the joy of the season and brighten my day. Thank you Diana!