911 Authority LLC

07/22/2026

If 911 isn’t going through, seconds still matter. Alert someone nearby, try another communication method such as text or email, and get to a safe public location if possible. Always share your exact location, what happened, and what type of help is needed.

07/07/2026

We had an incredible time at the NENA 2026 Annual Conference & Expo in Columbus, Ohio. It was a great opportunity to connect not only with industry peers and clients, but also with each other as a team.

One of the highlights was Jason J’s presentation, “Securing the Core: A Practical Framework for NGCS Cyber Assessments,” which was both well attended and packed with valuable insights. We’re also proud to share that Jim and Joel were recognized on the 20+ year ENP recognition board, an impressive milestone that reflects their dedication to the industry.

Beyond the sessions, we enjoyed a professional photo shoot at the conference center and spent each evening connecting over dinner with clients and colleagues, taking in the local flavors of Columbus.

Events like NENA remind us why we’re passionate about what we do, building relationships, sharing knowledge, and supporting the future of emergency communications.

07/02/2026

As NG911 deployments accelerate, new FCC requirements are reshaping how service providers connect to 911 Authorities and PSAPs. Providers must deliver SIP-based 911 traffic to NG911 delivery points, enable ESInet connectivity, and ensure accurate, standards-based location information accompanies each call. We work closely with jurisdictions to interpret these rules, design compliant architectures, and manage vendor coordination throughout NG911 transitions.

Learn more about the new NG911 requirements for service providers: https://commlawgroup.com/2024/understanding-the-new-ng911-requirements-for-service-providers/

Last Thursday the FCC adopted new rules to transition to Next Generation 911 (NG911) technologies. NG911 marks a significant advancement in emergency response systems, utilizing modern IP-based technologies to improve the speed, reliability, and accuracy of emergency communications. These rules outl...

06/30/2026

We’re committed to helping agencies navigate the transition to Next Generation 911. NG911 enables IP-based, resilient call handling and supports voice, text, photos, and video, giving telecommunicators better tools to serve the public during critical moments.

As more states move forward with NG911 planning and deployment, we stand ready to support 911 authorities with practical guidance and proven implementation strategies.

Read more about NG911 from the National 911 Program: https://www.911.gov/issues/ng911

Public safety answering points (PSAPs) must be upgraded to an Internet Protocol (IP)-based 9-1-1 system, commonly referred to as Next Generation 911 (NG911).

06/19/2026

Multiple states are reporting 911 service outages, affecting residents’ ability to reach emergency services in parts of Washington, Arizona, Texas, Iowa, and other jurisdictions. Incidents like this highlight how dependent communities are on complex, multi-provider networks and how important it is to understand exactly what went wrong.

At 911 Authority, we independently investigate 911 outages like these, serving as a neutral third party to identify root causes across carriers, networks, and systems. Our work helps state and local authorities, PSAPs, and providers strengthen resiliency, refine contingency plans, and reduce the risk of future disruptions.

Read more about the current outages here:
https://bnonews.com/index.php/2026/06/911-outages-reported-in-several-states/

911 outages are being reported in several parts of the United States, affecting emergency calls in areas of Washington, Arizona, Texas and Iowa, according to local officials. It was not immediately clear what was causing the disruptions or whether the outages were connected. Officials in multiple ju...

06/11/2026

We are tracking the FCC’s NG911 Reliability and Interoperability FNPRM, which was published in the Federal Register on June 4, 2025. This item looks at how to extend core 911 reliability rules into IP‑based NG911 ecosystems, strengthen interstate interoperability, and refine certification and oversight so 911 authorities have better visibility into system resilience.

We see this as an important opportunity for 911 authorities, PSAPs, and service providers to help shape practical reliability requirements and vendor accountability in NG911. We will continue to monitor this proceeding and share what it means for governance, procurement, and operations.

Read the TLP advisory here:
https://www.tlp.law/2025/06/06/fcc-publishes-ng911-reliability-and-operability-fnprm-in-the-federal-register/

#911

On June 4, 2025, the FCC published the Next Generation 911 (NG911) Reliability and Interoperability Further Notice of Proposed Rulemaking (FNPRM) seeking to enhance the reliability and interoperability of NG911 networks as they replace legacy 911 technology in the Federal Register, thereby setting c...

06/02/2026

We’re excited to congratulate Laura Barton on passing her PMP (Project Management Professional) exam. This is a fantastic accomplishment and a reflection of her hard work, dedication, and commitment to professional growth.

Please join us in celebrating Laura on this well-earned achievement. We’re proud to have her on our team and look forward to all she’ll continue to accomplish.

05/25/2026

Today, we pause to remember and honor the brave men and women who gave their lives in service to our country. Their sacrifice makes our freedoms and the work we do in support of public safety and 9‑1‑1 partners possible every day.
As we enjoy this long weekend with family and friends, we remain mindful of the true meaning of Memorial Day and deeply grateful to the fallen heroes and the families who carry their legacy.

Learn more in today’s Memorial Day feature:
https://www.studentnewsdaily.com/daily-news-article/memorial-day-2026/

Honor our heroes by learning their stories and remembering their lives. Memorial Day began as a somber day of remembrance; a day when Americans went to cemeteries and placed flags or flowers on the graves of our war dead.

05/22/2026

As we move deeper into NG911, cybersecurity has become one of the biggest threats to 911 continuity and public trust and it’s up to all of us, not just IT, to address it.

The IAED Journal article “Cybersecurity Is Up To You” highlights how cyber incidents can disrupt critical 911 operations without touching a single physical asset and emphasizes practical steps PSAPs and ECCs can take to prepare, protect, and recover. It underscores the importance of resiliency, redundancy, and everyday cyber hygiene for everyone in the center.

We encourage our public safety partners to read the article and evaluate how prepared their centers are for today’s cyber threats.

Reach out to us if you are interested in understanding your cyber security risks: [email protected]

Read the full article here:
https://www.iaedjournal.org/cybersecurity-is-up-to-you

IAED Journal - https://www.iaedjournal.org

05/11/2026

Cybersecurity is now a front-line concern for PSAPs. Ransomware, TDoS, and other attacks can disrupt CAD, delay response times, and put communities at risk. That’s why it’s essential for 9-1-1 authorities to harden their networks, apply patches quickly, and actively monitor for emerging threats.
We work alongside agencies to strengthen the technology and data foundations that NG9-1-1 relies on—helping keep critical services secure, resilient, and ready when they’re needed most.
If your agency is looking to strengthen its cybersecurity posture, we’re here to help. Reach out to us at [email protected] or connect with us directly through our social media channels to start the conversation.