05/02/2025
🚀 IT Technician & Sales Representative
Full-Time | Edge ITM | Hybrid (Remote + Office)
Are you equal parts tech-savvy and people-smart? Ready to troubleshoot networks and connect with clients in the same day? Join Edge ITM, a fast-growing IT company that’s redefining how businesses experience tech support — and we're looking for someone just like you to help lead the charge!
We specialize in networking, cybersecurity, break-fix, installations, consulting, and remote monitoring. Now, we’re looking for a team player who’s just as comfortable repairing firewalls as they are building relationships in the community and attracting new clients.
💼 What You’ll Be Doing:
Provide on-site and remote IT support for small to mid-sized business clients.
Handle system installs, troubleshooting, upgrades, and preventative maintenance.
Monitor and manage client systems using our RMM and ticketing tools.
Identify client needs and recommend effective IT solutions and services.
Engage with the community — attend local events, network, and build relationships that generate leads.
Proactively saturate the local market with Edge ITM’s presence through grassroots outreach and client visits.
Drive sales through client consultations, referrals, upselling, and solution-oriented conversations.
Collaborate with the Edge ITM team to ensure client satisfaction and consistent service excellence.
👨💻 Ideal Candidate:
Experience in IT support and/or network administration.
A confident communicator who’s comfortable engaging new people and promoting services.
Experience in sales, client acquisition, or community engagement is a major plus.
Organized, self-motivated, and passionate about helping others.
Tech knowledge in areas like servers, firewalls, cloud solutions, and cybersecurity.
Certifications like A+, Network+, or Security+ are a bonus (we’ll help you get there if not!).
🎁 Perks & Benefits:
Paid vacation and holidays — recharge and refresh.
401(k) with company contribution — invest in your future.
Continued education and certifications — we’ll cover costs to help you grow.
Partial remote work with access to a professional office space.
Join a tight-knit team with a supportive, driven, and fun work culture.
Big opportunities for advancement as Edge ITM grows.
💬 Ready to Make an Impact?
Apply today with your resume and a note telling us why you're the perfect combo of tech wizard and community connector for Edge ITM.