R D Duvernois, Business Growth Strategist

R D Duvernois, Business Growth Strategist We help business owners gain clarity in their business and help them develop a strategy to achieve greater success.

01/07/2024

We all need a little tough-love and no-nonsense honesty sometimes. Examine your attitudes and actions to make your environment conducive to honesty and encouragement.

12/28/2023

Develop and write down strategies to help you combat/counteract doubt, fear, and making excuses.

05/26/2023

An important part of success in life is the ability to lead. It is important that we not only be able
to lead others but be willing to lead ourselves

01/18/2022

3. Give your customers incentives for giving you referrals

If you’re being passive about referrals then you’re sitting on a gold-mine. Come up with ways of rewarding your clients for referring business to you. They could receive free gifts, such as a 90 minute coaching session with you, a certificate for a massage or a nice dinner, or perhaps even a financial reward (i.e. $100 Visa gift card). No matter what you choose, the key is making sure that whatever you choose to offer is something that your client will really be attracted to!

Action: Reward your clients for referring people to you. Come up with rewards that will be beneficial to your clients. If you work with clients who routinely use alot of equipment in their job or enjoy shopping, an Amazon gift card might be a very motivating reward for them! And if you are stumped on a gift idea, just remember that money is always a great motivator as well!

01/14/2022

When creating a system to gain referrals, here is another idea....

2. Create an exceptional experience each time they deal with you or your company

If you can make doing business with you an exceptional experience, your clients will want to tell a lot of people. People want amazing experiences!

Here is an example: There is a Life Coach who has a special relationship with a city coffee shop. Once every 8 weeks he invites his in-person clients to a ‘brain trust’ meeting and the coffee and cake is on the house. Every client that attends gets a card and a voucher from the coffee shop owner to say ‘Thank you for joining us today, we would love to see you again soon’. The voucher is a ‘buy one get one free’ coffee voucher. So they are encouraged to come back again. And because the coffee shop owner is exposing his business to potential new clients, the coach pays just the cost price on the coffee and cake his clients eat. Normally about 8 clients attend and the cost is around $30. Just a little extra touch can make dealing with your business that much more of an exceptional experience!

Action: What can you do now to add little things that make an exceptional experience? Perhaps you can use the above example or something similar in order to network with other professionals while simultaneously providing amazing value to your clients. Remember, start creating exceptional experiences today.

01/12/2022

So, how do you maximize word of mouth in your business? The first step is to...

1. Really appreciate your clients and let them know consistently that you value them

This is the most important, yet overlooked element of creating endless referrals. Many businesses focus more on profits than on people. Focusing on profits alone can be detrimental to success and ‘Word of Mouth’ success comes from looking beyond just profit into how you can enrich your customer’s lives.
Action: At least once a month, take the time to communicate to your clients and show them you appreciate them. Send them something of value, something unexpected, a bonus report, a special piece of news you just found. Make it relevant to them and do it regularly

Address

Tampa, FL

Opening Hours

Monday 9am - 8pm
Tuesday 9am - 8pm
Wednesday 9am - 8pm
Thursday 9am - 8pm
Friday 9am - 8pm
Saturday 9am - 8pm

Telephone

+17276572411

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