Integrated Solutions Management

11/29/2021

12/08/2020

We are excited to become a part of the ECS team!

The future is bright for all involved!

“After many years as a standalone company, ISM is excited to drive growth under ECS. Both companies share an unwavering dedication to service excellence, a drive to be the first movers in new technologies, and a commitment to employee education and training. These values will serve us well as we work together on behalf of our clients.”
- Martin Burke 𝙋𝙧𝙚𝙨𝙞𝙙𝙚𝙣𝙩 𝙖𝙣𝙙 𝘾𝙝𝙞𝙚𝙛 𝙍𝙚𝙫𝙚𝙣𝙪𝙚 𝙊𝙛𝙛𝙞𝙘𝙚𝙧 𝙤𝙛 𝙄𝙎𝙈

ISM brings industry-leading expertise in Internet of Things (IoT) technology, IT service and operations management to ASGN Incorporated.

11/03/2020

We are happy to announce that ISM has deployed ServiceNow’s IoT solution: Connected Operations®!

“IoT has been around for a long time, but its full potential has yet to be unlocked at scale for digital enterprises.
Customers have been asking for better ways to make use of the data trapped in single-purpose silos to drive business outcomes.

Together with ServiceNow, we will bring value to customers and streamline IoT data under one platform. - Martin Burke, President and Chief Revenue Officer, ISM

ISM was involved in ServiceNow’s pilot program and provided critical feedback on early versions of the Connected Operations product.

As a result, ISM has developed fluency in every function and capability.

Click the link below to learn more about the Connected Operations capability and why ISM is the clear choice for IoT solutions partner.

Together with ServiceNow, we will bring value to customers and streamline IoT data under one platform. By capitalizing on ServiceNow’s powerful productivity capabilities, customers will be able to seamlessly fuel digital transformation across teams and business units.

10/15/2020

Congrats to TAPCO on your ServiceNow Connected Operations (IoT) success and quotes in the Press Release announcement today for Connected Operations. It has been exciting to partner with you on your digital transformation journey leveraging the ServiceNow platform for CSM, FSM, ITSM, and now Connected Operations. It is a game-changer bringing your IoT data into automated workflows for Operational Incidents, Field Service dispatch, and empowering your Customer Service Agents to serve their customers better.

We are looking forward to continuing the journey with you in the months ahead. We are thrilled to be the first North American Partner working with ServiceNow on Connected Operations.

TAPCO engaged ISM in 2019 to support this business transformation. ISM brought a powerful combination of expertise in both ServiceNow’s capabilities and the customer’s sector-specific pain points. With an understanding of the company’s goals, challenges, and requirements, ISM helped TAPCO iden...

10/09/2020

Did you know that the ISM family includes 70+ veterans and 20+ employees with close military relationships and growing more by the day?

Check out this incredibly informative interview between Joseph Laudon and the following members of our executive team all of whom are veterans:

William Banks / Co-Founder at ISM,
Rob Cribben / COO at ISM,
Michael Whiting VP of Professional Services at ISM

Their discussion covers lessons learned in regards to culture, leadership, and advice for those seeking a successful career post-military.

Don't forget to share your feedback in the comments below and share it with your network!

Shoutout to Jonathan Harris for his incredible web design and graphical work that really brings this article to life!

The ISM family includes 70+ veterans and 20+ employees with close military relationships and I have the absolute honor of sharing my interview with them.

09/11/2019

Honoring the heroes of 9/11.

08/05/2019

💡 Are you seeking a company who can expertly deliver and extend the value of your ServiceNow experience and investment? Consider Integrated Solutions Management, a ServiceNow Elite Partner.

Integrated Solutions Management, Inc. (ISM) is an IT performance and management consulting firm for companies ranging in size from SMB up to global 2000 and government agencies providing organizational change and transformation through our ITSM and Project Portfolio delivery framework FRITZ®. ISM h...

07/18/2019

Integrated Solutions Management will be attending the Cyber Security Seminar & Information Technology Expo set to take place at Kirtland Air Force Base (United States Air Force), hosted by Federal Business Council. The goal of this expo is to stimulate exchanges of information between industry partners and Kirtland AFB Information Management Officers', personnel, Contracting Officers' as well as end-users, developers, scientists, researchers and project managers in the areas of and information technology. Register today!

Kirtland AFB/Sandia Labs Tech & Cyber Day | Albuquerque, NM | August 1, 2019

07/12/2019

📰 Did you hear? Microsoft and ServiceNow announced a broader strategic partnership intended to "significantly enhance the integration and optimization of the companies’ products, platform and cloud capabilities."

Redmond, Wash., and Santa Clara, Calif. — July 9, 2019 — Microsoft Corp. (NASDAQ: MSFT) and ServiceNow (NYSE: NOW) today announced a broader strategic partnership intended to significantly enhance the integration and optimization of the companies’ products, platform and cloud capabilities.

07/11/2019

📋 Integrated Solutions Management is seeking a (ITOM) Lead Technical Consultant for a remote opportunity. We are looking for team players that are willing to do whatever it takes to ensure that the customer’s needs and requirements are fully understood, clearly documented, and the resulting solutions maximize the value of our customers ServiceNow investment.

Integrated Solutions Management (ISM) is seeking a ServiceNow (ITOM) Lead Technical Consultant for a remote opportunity. (Note: This is a W2 position. U.S. Citizenship or appropriate work authorization required.) ISM is an IT performance company for global 2000 companies & government entities pr...