Wyant Technologies

09/02/2026

About to enter your password? Check this first. It could save you from a fake website…

09/01/2026

One of the questions I hear more often is: "Can I trust AI to tell me whether something is a scam?" 🤔

Until recently, I'd have been cautious with that.

AI is brilliant at explaining things, but when it comes to cybersecurity, being almost right isn't good enough.

That's why I think this latest development is interesting.

Norton has integrated its Genie scam detection tool into both Claude and ChatGPT.

It means people can ask an AI assistant to help assess whether an email, text message, website or online offer looks suspicious 👀

The AI isn't giving its own opinion, it’s drawing on Norton's scam detection technology, which looks for things like impersonation, pressure tactics, suspicious links, and requests for sensitive information.

It's combining the conversational side of AI with technology that's specifically designed to identify scams 🔎

But I don't think people should stop thinking for themselves.

If an email claims your bank account is about to be closed or a supplier suddenly wants you to change their payment details, you should still check independently.

Tools like this could become useful as a second opinion though.

Online scams are becoming much harder to spot than they were a few years ago.

Criminals are using AI to write more convincing emails, create more believable websites, and remove the spelling mistakes that used to give them away 🤖

Anything that helps people pause and sense-check what they're looking at must be a positive step.

I can also see this becoming part of everyday working life.

Instead of forwarding a suspicious email to a colleague and asking, "Does this look right to you?", people may increasingly ask an AI assistant first.

It should never replace security awareness or good internal processes.

But it could help you make better decisions before you click a link or reply to a message.

👉 Would you trust an AI assistant to help you decide whether something was a scam, or would you still rather rely on your own judgment?

08/31/2026

It might sound like good news when cybercriminals turn on each other.

But it doesn’t make things safer.

Some are offering to “help” victims caught in the middle, which sounds tempting until you think about it properly…

08/30/2026

One reason modern cyberattacks are becoming so difficult to spot is that many of them no longer rely on breaking into systems in the traditional sense 🦹

Instead, attackers are learning how to manipulate normal business processes and get people to unknowingly help them.

Microsoft has warned about a group called Storm-2949 doing exactly that through the password reset process used in Microsoft accounts.

The attack starts with information the criminals have already gathered.

Usually things like a person’s email address and phone number.

They then trigger a password reset request on the victim’s account and, at the same time, place a phone call pretending to be IT support 📞

The victim receives a genuine Microsoft authentication prompt on their device while the caller calmly explains that they need to approve it to “fix” the issue.

That’s what makes this attack convincing.

The notification is real. The system is real.

The attacker is abusing a legitimate process and persuading the person to cooperate.

Once the request is approved, the criminals can reset the password, lock the real user out of the account, and begin accessing company information.

In some reported cases, attackers downloaded huge amounts of data from systems like OneDrive because different employees had access to different folders and shared files 🗂️

MFA stands for Multi-Factor Authentication. It’s the extra security step where you approve a login using your phone, an app, or a code.

It’s still one of the best protections available, but attacks like this show that security tools are only effective if people understand what they’re approving.

Cybersecurity increasingly revolves around trust and human behavior rather than purely technical weaknesses.

People are naturally inclined to cooperate when someone sounds professional, calm, and helpful on the phone.

Especially if a real security prompt appears at the same time ‼️

That’s why you need clear internal processes around password resets, account changes, and unexpected authentication requests.

🤔 If you received a real authentication request while speaking to someone claiming to be support, do you think you’d feel confident spotting whether it was genuine or not?

08/29/2026

One of the things businesses often underestimate about downtime is how quickly it spreads beyond “the IT issue”.

A system goes offline and, within minutes, people can’t access information 😱

Customers start noticing problems, communication slows down, and normal workarounds suddenly become much more difficult than anyone expected.

New research suggests the financial impact of unplanned downtime is growing at a huge rate, with major organizations collectively losing hundreds of billions every year.

It can mean staff sitting idle because systems aren’t available.

Delays to customer service.

Disrupted operations.

Marketing campaigns pausing unexpectedly.

In some situations, it can mean reputational damage that lasts much longer than the outage itself.

The interesting part of the research wasn’t really the size of the numbers, though.

It was the fact that many businesses still struggle to identify what’s causing the disruption in the first place 😵‍💫

In a growing number of cases, security incidents are initially mistaken for ordinary technical faults.

Something seems slow, unstable, or unavailable, so teams treat it as a normal IT problem while an attacker is still actively operating in the background.

That delay can make the eventual impact much worse 😰

At the same time, businesses are becoming more dependent on connected systems, cloud services, and digital workflows than ever before.

When almost every part of the company relies on technology in some way, even relatively short disruptions can create operational problems quickly.

That’s why resilience has become such an important conversation.

Not in the sense of trying to guarantee that nothing will ever go wrong, because that’s unrealistic.

Systems fail, updates cause problems, cyberattacks happen, and unexpected outages will always exist to some degree.

But it is important that you think through what happens next.

Who needs to know first?
How do teams continue operating?
Which systems are critical?
What can still function manually if necessary?

Those conversations are easier to have calmly before a problem happens than during the middle of one.

👉 If a major system outage happened tomorrow morning, would your business have a clear plan for keeping things moving?

08/28/2026

Too many tabs, apps, and distractions? Windows 11 has a simple way to separate your work…

08/27/2026

08/27/2026

Business Development Representative
Position Summary
The Business Development Representative is responsible for generating new business and expanding the client base across managed IT, cybersecurity, VoIP, and co‑managed IT services. This role focuses on organizations with 5–200 employees across medical, financial, legal, and service industries within a multi‑county regional territory.

Reporting directly to senior leadership, this position works closely with technical and service teams to ensure accurate scoping, competitive proposals, and profitable pricing. The role plays a key part in building a funded outbound sales function and strengthening the organization’s reputation for proactive, responsive IT support.

Responsibilities
Client Relationship Management
Build and maintain trusted relationships with newly acquired clients to support long‑term retention.

Serve as the primary point of contact throughout the sales cycle, assessing each prospect’s IT environment, compliance needs, and service expectations.

Identify opportunities to expand new accounts with managed security, VoIP, and other add‑on services.

Ensure new accounts are onboarded professionally and aligned with established service standards.

Business Development & Sales
Prospect and develop new business opportunities aligned with managed IT, cybersecurity, VoIP, and co‑managed IT offerings.

Generate qualified conversations and meetings through outbound calling, networking events, and referrals.

Prepare and present proposals using standardized pricing tools and models to maintain margin targets.

Close new managed service agreements in support of revenue‑growth objectives.

Technical & Project Collaboration
Partner with technical staff to develop accurate quotes and scopes of work.

Participate in discovery calls and site assessments to support estimating and proposal development.

Coordinate with internal teams to ensure a smooth transition from signed agreement to onboarding and ongoing service delivery.

Maintain communication with technical and service teams to support new‑client satisfaction.

Operational & Financial Awareness
Track activity and pipeline within the CRM, reporting qualified conversations, bids, and closed deals.

Monitor performance against planned contact, qualification, and close‑rate assumptions and identify deviations.

Sales Leadership Support
Provide market intelligence on competitive landscape and alignment with target customer profiles.

Offer feedback on pricing effectiveness, prospecting channels, and referral program performance.

Contribute to refining sales processes, scripts, and onboarding materials as activity data grows.


Qualifications
Experience not required, but beneficial if including:

Background in outside sales, business development, or account management, especially in:

Managed IT services / MSP environments

Technology, software, or B2B recurring‑revenue services

Ability to quickly learn:

Managed IT, cybersecurity, and VoIP service concepts

B2B sales cycles for recurring‑revenue agreements

Strong communication, negotiation, and relationship‑building skills, including navigating gatekeepers to reach decision‑makers.

Strong organizational and time‑management abilities.

Comfortable working in a field‑based or hybrid role across a multi‑county territory.


Competencies
Technical Aptitude: Ability to learn and explain managed IT, cybersecurity, and VoIP offerings.

Consultative Selling: Skilled at uncovering client needs, positioning solutions, and negotiating effectively.

Relationship Building: Proven ability to establish trust and long‑term partnerships.

Communication Skills: Clear, persuasive, and professional in written and verbal interactions.

Time & Territory Management: Able to prioritize tasks and manage a broad regional territory.

Collaboration & Teamwork: Works effectively with leadership and technical teams.

Adaptability & Resilience: Comfortable building a new outbound sales function with shifting priorities.


Special Position Requirements
Based within the regional territory, with regular local travel to client and prospect sites.

Occasional travel for networking events, industry functions, or customer meetings.

Valid driver’s license and acceptable driving record.


Work Environment
Field‑based/hybrid outside sales role with regular presence at prospect and client sites.

Close collaboration with leadership and technical/service teams.

This is an outside sales position in an around the Traverse City area.
$70,000 - $80,000 a year
$35k to $50k base plus commissions - Potential $100k+

Benefits: Health, Dental, Vision
PTO / Vacation

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Send a message to learn more

08/26/2026

We started Wyant Computer Services in 2003. Over the years we have changed the name, the logo, and locations. It is time for us to start thinking of changing hands. Alex Wyant and Nathan Wyant are starting to take on bigger roles so in a few years they will be ready to move into the ownership roles. We love our community and have seen what private equity has done to other companies so we are going to keep our company local. Thank you for your business. We appreciate your confidence in Wyant Technologies.

08/26/2026

This is one of the clearest signs that AI is becoming part of mainstream business infrastructure…

Companies are now paying to reserve guaranteed AI capacity in advance.

OpenAI launched an enterprise plan that allows large organizations to lock in long-term access to its computing power 🔐

Specifically, so their AI systems keep running reliably, even during periods of very high demand.

That might sound quite technical, but the idea behind it is simple.

AI tools like ChatGPT rely on enormous amounts of computing power sitting inside data centers.

Every prompt, response, automation, and AI-driven workflow uses a small piece of that infrastructure.

As more businesses adopt AI, demand for that computing power keeps increasing 😰

The result is that AI availability is starting to matter in the same way internet uptime or cloud reliability matters.

A couple of years ago, most businesses treated AI as something experimental 🧫

People used it occasionally to write content, summarize notes, or brainstorm ideas.

Now some organizations are building AI directly into customer service, reporting, operations, workflows, and internal automation.

In those environments, even short outages become much more significant.

That’s why this announcement feels important to me.

It shows AI is moving towards being treated more like core infrastructure.

Businesses are no longer asking: “Can AI help us?”

They’re starting to ask: “What happens if our AI systems become unavailable?”

What’s also interesting is how much infrastructure sits behind all this.

OpenAI is continuing to build huge new data center capacity to support growing demand, because the scale of AI usage now is difficult to comprehend.

And demand is still accelerating.

I think this is another reminder that AI adoption is moving much faster than many people expected.

💬 Do you think businesses are becoming too dependent on AI, or are we only just scratching the surface of what it’ll eventually become?