03/20/2020
Thank you for your continued loyalty and trust in our hotels in these uncertain times. Our commitment and responsibility towards you have never been stronger as we face the COVID-19 pandemic and the day by day changes.
We are continuously monitoring the ever-changing circumstances surrounding the Covid-19 and are going above and beyond to keep you, our guests, employees, hotels and offices safe.
Our Action Plan
Since the outbreak of the pandemic, we have activated our corporate crisis response teams worldwide and have strong processes, robust systems, and dedicated support teams in place.
All our hotels have been fully briefed on essential preparatory and prevention measures. These range from hygiene measures including increased cleaning and sanitizing frequency to guidelines on how to handle suspected or confirmed cases of COVID-19 and, if required, hotel lock downs for quarantine purposes in cooperation with the local authorities.
We are following the recommendations of the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC) and all relevant authorities for country-specific requirements to ensure the actions we take are comprehensive and suitable.
Your safety as well as the safety of our team members are our highest priority. Our actions demonstrate a firm commitment to deploying appropriate resources to help maintain a healthy environment for our customers and team members.
Thank you,
Capri Hospitality Management
