10/15/2026
Have you ever been your own customer? 🤔
In my latest blog, I reflect on 40 years of driving, my dramatically cautious new car, and what they both taught me about Customer Experience. It turns out, knowing too much about your own business operations can actually create blind spots! 🚗💨
If you want to improve your customer journey, you have to stop looking at your business from the inside out. Read the full post to find out why: https://iwantmoresuccess.com/customer-experience-lessons/