08/27/2025
Job Title: BDC/Automotive Sales Representative
Location: Twin Falls, ID
Department: Sales / Business Development Center (BDC)
Pay Rate: $15.00
Position Overview:
We are seeking a motivated, customer-focused BDC/Automotive Sales Representative to join our dealership team. The ideal candidate will be the first point of contact for customers, handling inbound/outbound calls, internet leads, and showroom traffic while supporting the sales team in converting opportunities into vehicle sales. This role combines lead management, customer relationship building, and direct sales support to drive traffic and maximize dealership growth.
Key Responsibilities:
Lead Management & Follow-Up
• - Respond promptly to internet, phone, and walk-in leads using CRM (Dealer Socket) and dealership communication systems.
• - Maintain a consistent follow-up schedule to nurture prospects until they visit the dealership or purchase a vehicle.
• - Ensure all customer interactions are accurately documented in the CRM.
Customer Engagement
• - Provide an exceptional customer experience through professional communication, courtesy, and active listening.
• - Answer questions about inventory, pricing, financing, and dealership promotions.
• - Assist customers in scheduling test drives and appointments with sales consultants.
Sales Support
• - Work closely with the sales team to ensure seamless hand-offs from the BDC to showroom.
• - Generate and qualify leads for the sales department.
• - Support the sales process by overcoming objections, addressing concerns, and encouraging dealership visits.
Performance Goals
• - Achieve daily, weekly, and monthly appointment and sales targets.
• - Maintain high levels of customer satisfaction and online review performance (e.g., Podium, Google reviews).
• - Contribute to overall dealership sales growth and customer retention.
Qualifications:
• - Previous experience in automotive BDC, sales, or customer service preferred (but not required – we provide training).
• - Strong phone, text, and email communication skills.
• - Comfortable with CRM software (Dealer Socket experience a plus).
• - Ability to work in a fast-paced, team-oriented environment.
• - Self-motivated, goal-driven, and detail-oriented.
If, you interested please send resume to [email protected] or call 208-410-4855 for more information.
Thank you!