08/31/2026
Quick question for any business owner or office manager: does your team have written rules for what they can and can't paste into ChatGPT or other AI tools?
If not, you're not alone β but it's worth fixing soon. Public AI tools don't have your HIPAA agreement, your client confidentiality obligations, or your NDAs. A one-page acceptable-use policy that covers approved tools, off-limits data types, and when a human needs to review AI output before it goes anywhere is genuinely all most small businesses need to start.
Medical and dental offices: patient information stays out. Law firms: client matters and case details stay out. Everyone else: financials, personnel records, and anything marked confidential should be on the "do not paste" list.
Century Solutions Group helps SMBs across Georgia put these guardrails in place before AI becomes a problem instead of a tool. Reach out if you'd like to talk through what a basic ai policy looks like for your practice or firm.