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We work with small businesses to set up their technology, workflows, and automations!
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19/07/2024

Hey BFFs! You might have heard about the big Microsoft outage today that's caused quite a stir worldwide. From grounded flights to disrupted businesses to personal computers with the infamous blue screen of death, it's been a rough day for many. Sending my thoughts if you've been affected! 💙⁠
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Major outages like this one impact big cloud computing networks with very limited (but far from unprecedented) frequency. Perhaps you recall when half the internet was out just over a year ago or when the great Instagram outage of 2024 had us all frantically swiping to refresh our phones this past March. The major players here are Microsoft Azure, Amazon Web Services, and Google Cloud Platform - nearly every web-connected service you use relies on one of these three networks (though Meta hosts their own for their services). These outages are related to problems with these big cloud computing services.⁠
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While only large enterprises may make the news, for small business owners, outages like these are important reminders of how crucial it is to have a solid backup plan when the tech you rely on stops working. Here are a few tips to keep your operations running smoothly during these hiccups:⁠
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1. Keep Local Copies: 💾 Save important documents and files locally on your computer or an external hard drive so you can access them without the internet.⁠
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2. Use Multiple Communication Channels: 📱 If your main communication tool goes down (like Gmail or Outlook), have a secondary method ready, such as a personal email or messaging app like WhatsApp or OpenPhone.⁠
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3. Manual Processes: 📝 Know how to manually perform any critical tasks if your automation tools (like Zapier) stop working. Keep a checklist handy!⁠
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4. Stay Informed: 📰 Follow service stats pages or social media accounts of the platforms you use to get real-time updates and support tips when they're down.⁠
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Let's stay proactive and prepared, BFFs! 💪🏼 If you need specific advice on handling these disruptions, send me a message or comment below! 👇🏼

26/02/2024

We have a lot of clients with big ideas. That's one thing we love about working with so many creative and passionate entrepreneurs. But sometimes we have to help our clients prioritize their business tech wish list.

You wouldn't build a pyramid on top of flimsy stilts. In the same vein, you can't create a sophisticated tech stack without setting up a strong foundation. If you want powerful automation that makes your life easier, you need to have the systems in place first before you can automate them.

Fortunately, we can help with both of those things! We can help you build a foundation and then build more upon it, or we can fix the cracks in your current foundation before adding onto it. No matter where the structure of your business is at, we are here to improve it!

21/02/2024

Is your computer overdue for a cleaning? Around this time of year, many people are looking for that first bit of consistent sunshine that gives them permission to finally wash their car. Fortunately, you don't need to wait to do the same for your devices!

There is never a bad time to clear out old files, sort loose files into folders, and decide what can be saved to the cloud versus saved locally. Your devices may run faster and last longer if you do.

***For legal reasons, we are obligated to tell you that you should not take your computer through the car wash.***

15/02/2024

Using unfamiliar tools can be hard - just ask Todd and Madelyn when they go to hibachi together. But much like chopsticks have instructions on the packaging, we are here to help you learn how to use your tech tools!

We never leave our clients high and dry after we're done with our work. Through our extensive offboarding process and our famous 30-Day Got Your Back Guarantee, our clients know just as much as we do by the time we're done.

12/02/2024

Need tech support before your version of the big game? When you work with us, you're joining a championship team. And we're going to be even closer than Taylor and Travis!

This both begins and ends Todd and Madelyn's Super Bowl knowledge.

02/02/2024

Ever feel like you're doing the same thing over and over in your business? That's our specialty. We find repetitive tasks and automate them so you can focus on what really matters.

No more typing the same email to every client, no more copying and pasting customer information across different apps, and no more manually creating every proposal and contract you send out. Let us make it happen for you!

We'll leave you with a question: do you want more free time and better responses now, or do you want six more weeks of busywork?

26/01/2024

Want to know if automation is worth it? A few weeks ago, Todd and Madelyn took the afternoon off to go see the new Godzilla movie. When they walked out, they were pleased to see emails that said that Business Tech BFF had made over $3,000 during those two hours!

Having your business work for you is always worth it. So go spend a few dollars making your business better, and then you can spend a few dollars on movie tickets and popcorn while the automations do their things!

24/01/2024

The first rule of a bubble bath is that there can never be too many bubbles. That rule does not necessarily apply to business technology!

Having too many apps that can make it hard to pin down every step of your workflow. But at the same time, having too few apps may limit your capabilities!

Your company probably has a perfect bubble bath our there waiting for it. Maybe this analogy isn't working too well. Madelyn is definitely going to take a relaxing, well-deserved bubble bath after posting this one!

20/01/2024

There are many ways you can protect your business data. Earlier this week we talked about avoiding phishing scams, but what else can you do? Here are a few suggestions:

- Use two-factor authentication (2FA) on any app that allows it. This forces you to confirm your identity every time you sign in. Which is annoying sometimes, but useful always.
- Use strong passwords. No more "password1," if you're still using that. Some browsers suggest strong passwords whenever you make a new account. If it looks like gibberish, it is probably a good password!
- Make sure your team is all on the same page when it comes to security. Teach them about password strength, what scams look like, and who is trusted to hear business information.
- Consider limiting who has access to what data within your organization. Payroll probably does not need to be public information! Secure data should be available on a need-to-know basis.

You will never regret having extra security for your business. Trust us!

16/01/2024

Don't fall victim to a phishing scam! If you're getting emails that ask you to do the following, be careful:

- Clicking on an attachment
- Updating a password
- Responding to a social media request
- Connecting to a Wi-Fi network

Obviously, if you requested a password reset, you can expect an email asking about that. But if you get an unexpected request, look carefully and consider asking an expert if you're unsure. Even just clicking on the wrong link can enable scammers to access all of your accounts.

Address

832 Overlook Place

Opening Hours

Monday	10:00 - 17:00
Tuesday	10:00 - 17:00
Wednesday	10:00 - 17:00
Thursday	10:00 - 17:00
Friday	10:00 - 17:00

Telephone

(612)6624233

Website

https://www.businesstechbff.com/

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