CBE Customer Solutions

28/10/2026

At CBE, we are committed to our people, our clients, and the communities we serve. That’s why we’re excited to introduce our Q3 Top Performers.

Their excellent results and dedication to doing the work well, even when no one’s watching, help to make CBE a great place.

Let’s give it up for our Q3 Top Performers👏

27/10/2026

In less than one week, CBE Customer Solutions will touch down in Miami for CCW Executive Exchange☀️

If you’re ready for consistent customer experiences, operational efficiency, AI backed by human judgment, and support teams that can handle high volumes and complex interactions, we’re excited to connect with you.

Our team is ready to learn more about your organization, your operation, and your compliance posture. You can also connect with us before the event here:

Isaac: https://hubs.la/Q04Cjh-g0
Nathan: https://hubs.la/Q04CjhWJ0

26/10/2026

26/10/2026

Continuous Improvement, Innovation, Integrity, Leadership, and Respect shape who we are as a people-first and certifiably compliant organization.

That’s why we’re proud to announce our September Core Value Award winners. They demonstrate CBE’s core values and help us continue to provide excellence for our clients and customers.

Introducing our September winners🏆

23/10/2026

It's been a busy campaign season at Cedar Valley United Way...

And we're incredibly grateful for the individuals who have helped us share our mission throughout the community!

We're kicking off a little appreciation for those who have gone above and beyond this year, starting with our 2026 Campaign Co-Chair.

Starting with Co-Chair Dr. Megan Armbruster Franklin, Director of UNI Athletics.

Dr. Franklin has spent the past several weeks visiting businesses and organizations throughout the Cedar Valley, sharing the impact of Cedar Valley United Way and encouraging others to help make a difference.

From CBE Customer Solutions and Cedar Falls Utilities, to INVISION planning I architecture I interiors, Oakridge Real Estate, and Community Bank & Trust.

She's been busy helping us spread the word, with even more visits to come!

Thank you, Dr. Franklin, for generously sharing your time, enthusiasm, and passion for our community. We're so grateful to have you on our team and helping us make a difference, One Story at a Time!

23/10/2026

CBE was off to the races!🏃

Our Philippines Team recently participated in the 34th Yakult 10-Miler. This fun run event was filled with energy, determination, and plenty of CBE spirit!

21/10/2026

Choosing a healthcare outsourcing partner? Our latest blog post explains how to evaluate your options and find the right fit for your organization.

We cover:
- Healthcare outsourcing services to consider
- Seven key factors to evaluate
- Important questions to ask potential partners

We also explain why CBE Customer Solutions may be the right choice for organizations that need secure, compliant, scalable, and compassionate patient and member support.

Read the full blog post here: https://hubs.la/Q04BW-Ss0

21/10/2026

CBE Customer Solutions will be at the CCW Executive Exchange November 2–4 in Miami!

If your organization has invested in AI to improve customer experience and contact center operations but is struggling to achieve meaningful ROI, we’d like to learn more about your experience.

Implementing AI, modernizing your tech stack, and replacing manual workflows with automation are all important parts of a strong CX strategy. However, when your AI investments can’t deliver measurable returns, it may be time to reassess how the technology fits into your operations.

AI should reduce knowledge gaps and operational friction, support customers, equip teams for complex work, and deliver measurable value. It should also be paired with human judgment, not replace it.

If you’re ready to build a stronger CX strategy with effective AI, we look forward to connecting at the CCW Executive Exchange!

20/10/2026

We’re proud to share that CBE’s SVP of BPO Operations, LeGrand Bonnet, will be joining the panel for "Trading with Trust: A BPO Lifeline in an AI World" at CX Vision 2035 at Wembley Stadium in London, UK.

As AI mediates more touchpoints, trust becomes the primary competitive currency. This fireside discussion looks at the future role of the BPO.

📍 Wembley Stadium, London — November 5, 2026

Get your ticket to CX Vision 2035 here: https://hubs.la/Q04BGJr_0

16/10/2026

CBE is hiring, and we want to hear from you!

Join a people-first organization that values innovation, supports professional growth, and serves its clients and communities.

Explore our open positions and take the next step in your career: https://hubs.la/Q04BpBQ80