Leadership Consultancy

10/05/2026

REGISTRATION CLOSES TODAY.

If you are currently developing your 2027 Annual Restaurant Goals and identifying the priorities and opportunities that will drive your business forward, we encourage you to consider joining the 450+ enrollees in The Operator Pathway® as part of your planning and preparation.

The Foundation Badge helps participants translate organizational priorities into a clear Business Framework, measurable Target Goals, and Leading Indicators that can be used to monitor progress throughout the year.

35 people are already registered for the Q4 2026 Foundation Badge, beginning tomorrow, October 6, at 9:00 a.m. ET.

Over the next three months, participants will develop the foundational components of their Business Framework, including their Culture Model, Core Strategy, Target Goals, and Strategic Bets.

Whether you are an aspiring Operator, restaurant leader, LDP participant, new Operator, or experienced Operator, The Operator Pathway® is designed to strengthen your business acumen and help you build a stronger organization.

This is your last opportunity to join the Foundation Badge in 2026.

Registration closes TODAY.

👉 Learn more and register: https://www.leadership-consultancy.com/event-details/the-operator-pathway-r-foundation-badge-101-q4

09/23/2026

Did you know Leadership Consultancy offers Virtual ServSafe® Manager Certification Courses FREE to:
• Chick-fil-A Operator Selects
• LDP participants
• TDP participants
• Chick-fil-A Support Center staff

Our virtual courses are designed to make food safety training engaging, interactive, and practical. Participants receive a digital workbook, online study materials, and a pre-test before class.

Our team brings more than 97 years of combined experience across food service, hospitality, and education, and we’ve served more than 1,500 clients across 17 brands. We know food safety is serious, but we don’t believe the training has to be boring.

The ServSafe® course is normally $100 per participant, but for Chick-fil-A Operator Selects, LDP and TDP participants, and Chick-fil-A Support Center staff, Leadership Consultancy is covering the course cost through 2027.

Please note: The ServSafe® Manager Certification Exam is not included or proctored as part of our virtual course. Participants will need to arrange an online proctor through ServSafe® or secure a local proctor to administer the exam.
Interested? View upcoming courses and register at leadership-consultancy.com.

Questions? Contact Shelby Morris at [email protected].

09/22/2026

You’re invited to join us this Friday, September 25, from 10:30–11:00 a.m. ET for Leadership Consultancy’s virtual Coffee Connect.

This is a focused, informal 30 minutes designed to foster meaningful connection and practical insight. You’ll have the opportunity to connect with Leadership Consultancy Executive Coaches and other leaders, discuss real leadership challenges, ask questions, and gain perspectives you can put into practice.

The agenda is intentionally light because we want the conversation to be valuable to you. Bring your questions. All topics are welcome.

If you’re serious about sharpening your focus, growing as a leader, and staying connected with other high-level leaders, this is a high-value 30 minutes.

RSVP on the Leadership Consultancy website to receive the Microsoft Teams link.

09/21/2026

We want to take a moment to celebrate Calder and the Grand Opening of Chick-fil-A® Butte FSU!

Bringing Chick-fil-A® to the Mining City required months of preparation, long days, and a tremendous amount of heart. Calder invested all three from the earliest stages of the process.

This opening represents far more than a new restaurant on the map. It means new jobs, a new gathering place, and a generous measure of “my pleasure” for the Butte community. The team trained diligently, grew together, and arrived ready to serve, while the community welcomed them from the very first day.

Calder, congratulations on this exciting milestone. We are grateful that you trusted Leadership Consultancy to support you during your franchisee selection process, and it is incredibly rewarding for our team to now celebrate the Grand Opening of your restaurant with you.

Over the past seven years, the Leadership Consultancy team has served more than 1,500 Chick-fil-A Operators, their leaders, and Support Center staff and logged nearly 20,000 executive coaching hours. Collectively, our team brings 97 years of experience working in Chick-fil-A restaurants.

Our current coaching team has helped develop ~100 leaders who went on to be accepted into LDP and TDP, coached ~100 franchisee selection candidates who were ultimately selected as Operators, and supported ~50 Operators through relocation and MRO processes.

Those numbers matter, but so does who is behind them.

When you work with Leadership Consultancy, you are working with coaches who have deep experience with the selection process and have personally walked clients through it. These are not legacy results from coaches who have moved on from our firm. They reflect the experience and work of the coaches serving our clients today.

Calder’s Grand Opening is a reminder of why we love this work. We have the privilege of walking alongside leaders as they prepare for opportunities, navigate transitions, and ultimately step into the responsibility of leading their own businesses and teams.

Congratulations, Calder. We are proud to have been a small part of your journey and look forward to seeing the impact you and your team make in Butte for years to come!

09/20/2026

Interested in learning more about Leadership Consultancy and the work we do?

You’re invited to join us for a free virtual Meet & Greet on September 25, 2026, from 10:00–10:30 a.m. ET.

During this 30-minute session, you’ll have the opportunity to meet several of our Leadership Consultancy Executive Coaches and staff members and learn more about how our team supports and serves future Operators.

We’ll share free resources, answer your questions, and introduce you to our growing Leadership Consultancy community and other ways to connect with leaders navigating a similar journey.

Over the past seven years, the Leadership Consultancy team has served more than 1,500 Chick-fil-A Operators, their leaders, and Support Center staff and logged nearly 20,000 executive coaching hours. Collectively, our team brings 97 years of experience working in Chick-fil-A restaurants.

Our current coaching team has helped develop ~100 leaders who went on to be accepted into LDP and TDP, coached ~100 franchisee selection candidates who were ultimately selected as Operators, and supported ~50 Operators through relocation and MRO processes.

Those numbers matter, but so does who is behind them.

When you work with Leadership Consultancy, you’re working with coaches who have deep experience with the selection process and have personally walked clients through it. These aren’t legacy results from coaches who have moved on from our firm. They reflect the experience and work of the coaches serving our clients today.

There is no cost and no commitment to attend the Meet & Greet. It’s simply an opportunity to meet our team, ask questions, and learn more about Leadership Consultancy and the resources available to you.

September 25, 2026 | 10:00–10:30 a.m. ET

You can find additional information and RSVP on the Leadership Consultancy website.

We look forward to meeting you!

09/19/2026

Dina Spath, an Area Manager of Operations for Bad Ass Coffee of Hawaii™ in Florida shares, "I am truly grateful to be a part of The Operator Pathway. When I joined, I knew I wanted to grow as a leader and become a better operator, but I don’t think I realized just how much this experience would challenge me to look differently at myself and my business. Thank you to Leadership Consultancy team for creating a program that brings together leaders who are willing to learn, share their experiences, support one another, and genuinely want to see each other succeed. There is something special about being surrounded by people who understand the challenges of operating a business and are willing to help each other become better. The Operator Pathway has encouraged me to be more prepared, more organized, and much more intentional about the direction I want my business to go. It has helped me step back and really think about the how and the why behind what I do, rather than simply focusing on getting things done. Most importantly, this program has reminded me that being a great operator is an ongoing journey. There is always more to learn, improve, and put into practice. I am thankful for the knowledge, the accountability, the conversations, and most of all, the people I have met along the way. The Operator Pathway is not just helping me become a better operator—it is helping me become a better leader. Thank you, Leadership Consultancy, I’m proud to be a part of this journey. ❤️"

You can learn more about The Operator Pathway® and register on Leadership Consultancy's website.

09/18/2026

At Leadership Consultancy, we believe the best coaching relationships are built on trust, authenticity, and genuine connection, and sometimes that means stepping outside our usual sessions and into the ballpark. Recently, our Executive Coach, Elizabeth Fleming, met up with a client at Chicago's iconic Wrigley Field for a night of baseball, great conversation, and plenty of laughs.

And yes, she proudly wore her Braves shirt deep in Cubs territory. The scoreboard may not have gone her way, but there's a leadership lesson in that too: show up as yourself, stand by your convictions, stay gracious when the outcome isn't in your favor, and celebrate the people around you.

Moments like these remind us why we do this work. Growth happens when leaders feel supported and seen as whole people, not just as professionals. Whether we're working through a tough challenge in a coaching session or cheering from the stands, our commitment is the same: to walk alongside the leaders we serve.

Thank you to our incredible clients for letting us be part of your journey, on and off the field.

09/17/2026

One of the biggest mistakes we can make in leadership development is preparing people to GET the opportunity without preparing them to LEAD once they have it.

Selected for LDP.

Named a new Operator.

Keys to the second restaurant.

The real work isn’t simply helping someone reach the next level. It’s developing the leadership capacity they’ll need when they get there.

At Leadership Consultancy, we don’t just prepare leaders to land the next thing. We do the deep work so they and their businesses can thrive on the other side of achieving it.

We have helped develop ~100 leaders who went on to be accepted into LDP and TDP, coached ~100 franchisee selection candidates who were ultimately selected as Operators, and supported ~50 Operators through relocation and MRO processes.

And when you hire Leadership Consultancy, you are working with coaches who have deep expertise in the selection process and have personally walked clients through it. These aren’t legacy results from coaches who are no longer with our firm. They represent the experience of the coaches serving our clients TODAY.

But the goal has never been simply achieving the next opportunity.

It’s preparing leaders to flourish once they get there.

If you or someone on your team is preparing for greater responsibility, we can help prepare them for more than the opportunity itself.

Check out our website to learn more: https://www.leadership-consultancy.com/

09/15/2026

Leadership development happens in coaching sessions, classrooms, and meetings. It also happens around the table.

Recently, Leadership Consultancy clients and their spouses gathered at Fleming’s Prime Steakhouse & W**e Bar in Salt Lake City for an evening focused on something we deeply value: community. 🏔️

Our clients represent different stages of the leadership journey, from leaders pursuing the opportunity to become Chick-fil-A Owner/Operators to experienced Operators leading businesses and developing teams. Bringing them together creates opportunities to build relationships, share experiences, learn from one another, and simply enjoy time together.

We also had the opportunity to celebrate a significant milestone: Dusty Pyne’s 16th anniversary of opening Chick-fil-A American Fork. Congratulations, Dusty, on 16 years of leadership and influence! 🎉

At Leadership Consultancy, we believe great leaders need more than professional development. They need trusted relationships and a community of people who understand the opportunities and challenges that come with leadership.

That’s why creating opportunities for connection is an important part of how we serve our clients.

To our clients and spouses who joined us in Salt Lake City, thank you for spending the evening with us and for allowing Leadership Consultancy to be part of your journey.

If you’re looking for coaching, consulting, or a community of leaders committed to growing together, there’s always room for another seat at our table.

Learn more at leadership-consultancy.com

09/14/2026

At Leadership Consultancy, this is specialized work. Our current team has personally coached approximately 100 clients who went on to be selected as Owner/Operators.

Through competency-based coaching, we help clients better understand the role, develop as leaders, identify areas for growth, and intentionally prepare for the responsibility and opportunity of becoming an Owner/Operator.

100,000 applicants. Approximately 200 opportunities.

Those numbers, cited in a recent Fox News article, put into perspective just how competitive the franchisee selection process can be.

If becoming an Owner/Operator is a goal you’re serious about pursuing, preparation matters.

There are no shortcuts. No coach can guarantee selection, and no amount of preparation can control the outcome. But you can control how intentionally you prepare, how willing you are to grow, and how ready you are when the opportunity comes.

Learn more about how Leadership Consultancy can support your journey: https://www.leadership-consultancy.com/

A $10,000 fee and roughly 100,000 applicants competing for about 200 spots.

One Chick-fil-A owner-operator pulls back the curtain on what it takes to land one of the fast-food industry's most competitive opportunities, saying applicants without company experience can wait three to five years before getting the call.

But the unusually low entry fee comes with a catch: Operators don't own the restaurant, equipment or typically the real estate, and they can't sell the business or pass it down to their children when they retire.

And one of Chick-fil-A's most recognizable traditions remains part of the model: Every restaurant closes on Sundays, which the operator describes as a way to "glorify God" while giving employees time back for themselves and their communities.