04/15/2026
The Operator Pathway data speaks for itself.
What began as a personal exercise to capture lessons from the restaurant has evolved into a curriculum pilot now addressing critical QSR business and talent acumen gaps.
Here’s what should get your attention:
🌟 The Leadership Consultancy pilot launched in Q3 2025
🌟 205 total enrollments- across the 8-class series
🌟 Participants are employed across 10+ brands, including Chick-fil-A, Crumbl, Dunkin, McDonald’s, Raising Cane’s, Whataburger, and more
🌟Participants and facilitators range from new and tenured Operators and franchisee selection candidates to senior restaurant leaders, LDP and TDP participants, and Support Center staff
🌟 95.7% retention rate- participants continuing to the next class, even if they take a short break
🌟 84% pass rate- completing rigorous assignments and submitting all deliverables by the due date
🌟 2.4% class repeat rate- participants choosing to double down and re-enroll in a class, checking their ego
And then this: 100% of participants say they would recommend The Operator Pathway to a colleague. Not most. Not nearly all. Every single one. That is not normal. Especially not in a pilot.
In an industry where business acumen development is often ignored, rushed, or forgotten, this group is choosing to stay, finish, hold each other accountable, and raise the standard.
Participants aren’t just registering. They are taking ownership of building The Operator Pathway in real time through direct, honest feedback.
We still have work to do to make the curriculum excellent...a lot of work. But the signal here is undeniable.
If you’re curious about what we’re learning from The Operator Pathway pilot, we welcome the opportunity to connect.
