Processing Time Information
Since we custom make every single item we offer to order, it does take time. We would much rather give you a high-quality product that you would be proud to receive than rush through the process to give you less than you deserve. We put our heart and soul into every item we make, strive to get your order to you as quickly as possible, and do everything in our power to
ensure you receive your items before your vacation or event. Although our typical production time can be approximately 14 Business Days Monday through Thursday 5:00pm-8:00pm (excluding weekends and holidays), sometimes it could take us a little longer depending on the number of orders we are processing. Rest assured that we go full blast working to get you taken care of. If you need your order in less than 2 weeks, we do try to accommodate last-minute orders so please contact us to ensure we can get your items made and to you before a specific date before ordering. Please keep in mind, that we custom make every single item, nothing is pre-made. In some cases, you may receive your items before the 14 days or whatever the specific timeframe
may be. And in other cases, sometimes there can be delays. No worries, the delay may be because we are waiting on items to complete your order to arrive before we can get your items to you. We will get everyone taken care of and your items to you as quickly as possible. We use email to send you proofs, order status updates, and correspondence about your
order. It is imperative that you keep an eye on your email for any information that I may need, image proofs, and tracking information. The emails will come from [email protected] so you may need to check your spam folder to make sure it doesn't get sent there. We are a small business that is dedicated to working hard for our customers and we want you to be satisfied with your order. Custom-made quality products are so worth the wait but we do understand that you would like your order as quickly as possible, which is what we want as well. What sets us apart from the large box online stores is that we don't treat you like just another order. We go the extra mile to ensure that you get the best of the best and we fully believe that you will agree that our quality, service, and dedication to our customers are well worth the wait. If you ever have any questions, concerns, or issues you are always welcome to contact us at [email protected]. If it is an urgent matter, please text us at 601-631-1262 as this is the quickest way to reach us. If there is something you would like to purchase, that is not on our website please email us at [email protected] we will respond within 2-3 business days and will make the product available for purchase on our website. Thanks so much for your support and shopping with us.❤
