08/04/2022
Atlantic Community Management is currently seeking an Administrative Assistant in the Virginia Beach, VA area.
ROLE DETAILS:
-Receive and respond to incoming phone calls and emails from clients and vendors
-Interpret client account ledgers, reply to client account balance inquiries, researches discrepancies
-Conduct all collections activities for billing
-Review and track exceptions noted for follow-up
-Review, track and manage accounts referred to outside legal counsel for collection
-Review, track and manage accounts that are suspended
-Updates homeowner and vendor database
-Use G-Suite and Microsoft products
-Other duties as assigned
IDEAL CANDIDATES:
-Bachelors or Associates degree (preferred)
-At least one year of directly related clerical or administrative support, preferably in HOA or condominium management
-Experience in MS Office and GSuite Products
-Must be able to adapt to management software and computer programs being utilized by company
-Interpersonal and professional skills necessary to effectively interface with all levels of clients and vendors
-Demonstrated ability to maintain confidentiality of records and to use discretion in the performance of daily activities
-Must be able to perform diversified but semi-repetitive operations following standardized methods and procedures under changing conditions