Resource Benefits Administrators

06/15/2026

🌟 Staff Spotlight: Meet Janet Puterbaugh – Distribution Specialist🌟

If you’ve ever felt overwhelmed by paperwork or unsure about your options, Janet Puterbaugh is exactly the kind of person you want in your corner.

Janet’s strength is helping participants navigate difficult and confusing distribution and loan forms—and breaking everything down into clear, easy‑to‑understand terms. Her goal is simple but powerful: to make sure every client feels supported, valued and never alone in the process.

What Janet enjoys most is turning stress into confidence. There’s nothing better, she says, than calming an upset or confused participant and helping them feel comfortable and confident about their choices. If you’re unsure about your distribution options, Janet wants to be the resource you turn to.

Outside of work, Janet loves to read and spend time with her husband and grandbabies. An interesting fact about Janet is she studied Japanese in college—and even 30 years later she can still introduce herself, talk about the weather and tell you where she went to school!

💡 Janet’s advice for clients and anyone entering this profession:

Have patience, be kind and have fun. Kindness and empathy go a long way—and seeing things from another person’s point of view makes all the difference.

We’re grateful to have Janet on our team and even more grateful for the care she brings to every conversation.

06/08/2026

At Resource Benefits Administrators, we know every business is different. That's why we take the time to understand your team, your goals and what works for your company before building a benefits strategy.

With services ranging from compliance to consulting, we're here to be a trusted partner every step of the way.

Visit https://www.resourceadmin.com/ to learn more about us!

06/01/2026

🌟 Staff Spotlight: Meet Maria Torres 🌟

If you’ve ever reached out with a question and felt truly heard, chances are Maria Torres was on the other end of the conversation.

Maria’s strength is connecting with customers and making them feel acknowledged, supported and accomplished when working through plan questions. She enjoys talking with customers, helping them troubleshoot issues, and making sure they’re connected with the right team member so nothing falls through the cracks.

Maria’s goal is simple and meaningful: to help customers feel accomplished by guiding them toward solutions—whether that means answering questions directly or making sure they get to the right place for help. She wants customers to know that when in doubt, they should always call. Maria is always ready to help.

Outside of work, Maria likes to stay active. She’s recently taken up running and enjoys challenging herself to go a little farther each time. Also, in her formative years Maria was part of the Waco Young Artists program, where her concentration was Starlight lilies—using different media to bring them to life. They’re also her favorite flower.

If Maria’s day had a theme song, it would be “Here Comes the Sun” by The Beatles—a perfect reflection of her positive, encouraging approach.

We’re grateful for Maria’s warmth, persistence and dedication to making sure every customer feels supported and confident.

05/27/2026

When it comes to employee benefits, one size doesn't fit all.

The best plans start with listening, taking the time to understand your business, your goals and what matters most to your team before building something that works for you.

And that support shouldn't stop after setup. Ongoing guidance, responsive service and access to real experts can make all the difference for both employers and employees.

Backed by a trusted team with decades of experience, you can feel confident knowing your benefits plan is designed thoughtfully and managed with care.

If you're looking for a more personalized approach, visit https://www.resourceadmin.com/ to learn more.

05/25/2026

05/21/2026

RBA will be closed on Monday, May 25, in observance of Memorial Day.

05/18/2026

🌟 Staff Spotlight: Meet Suzanne Fields 🌟

If you need something done quickly and done right, Suzanne Fields is your go‑to.

Suzanne’s strength is being fast, detail‑oriented and incredibly reliable. When clients need answers—or need something handled efficiently—Suzanne is the one who gets it done. Her goal is simple but impactful: to help clients have a truly stress‑free relationship with our team.

Suzanne wants clients to feel comfortable coming to her with distribution and involuntary distribution questions—but really, no question is off limits. If she doesn’t already have the answer, she’ll find it. One of her favorite parts of the job is helping clients quickly and efficiently while learning something new along the way.

Outside of work, Suzanne enjoys spending time with her grandbaby and playing golf with her husband. She’ll be the first to admit she’s not the best golfer—but she always looks cute on the course, which definitely counts.

💡 Suzanne’s advice for clients and those entering the profession:

Education, education, education. Take every class and earn every certificate you can—knowledge makes all the difference.

We’re grateful for Suzanne’s efficiency, curiosity and can‑do attitude—and for the calm she brings by getting things done right the first time.

05/04/2026

🌟 Staff Spotlight: Meet Teresa Taylor - Business Development Director🌟

When retirement plan decisions feel complex or overwhelming, Teresa Taylor has a gift for turning uncertainty into clear, manageable next steps.

Teresa’s strength is simplifying complex retirement plan decisions so clients can move forward with confidence. Her goal is to help employers make well‑informed choices that support their business today while building long‑term financial security for both the employer and their employees.

Teresa loves working with clients from the very beginning—helping them explore whether a retirement plan makes sense, designing solutions aligned with their goals, and being the trusted resource they can always turn to for guidance. What she enjoys most is seeing clients go from feeling unsure to feeling confident by breaking things down and focusing on what truly matters to them.

Outside of work, Teresa enjoys traveling and spending time with her family—especially her grandchildren. Creating meaningful family traditions is something she treasures and prioritizes.

Teresa has a real sense of adventure. Some of her most meaningful connections have come from unplanned moments—including turning a vacation stop into a memorable work experience that involved meeting an iconic singer to obtain signed retirement plan paperwork!

💡 Teresa’s advice for clients and those considering this profession:

Strong relationships turn opportunities into partnerships—build them early.

We’re grateful for Teresa’s clarity, guidance and the confidence she brings to every client relationship.

04/22/2026

🌟 Staff Spotlight: Meet Lisa Johnson - Supervising Senior Benefits Specialist🌟

If you’ve ever walked away from a conversation feeling more confident and informed, there’s a good chance Lisa Johnson had something to do with it.

Lisa’s strength is teaching. She has a gift for breaking down complex retirement plan provisions and helping clients truly understand how their plan works. Her goal is not just clarity, but confidence—so clients see how their plan benefits both their business and their employees, and view RBA as a trusted partner every step of the way.

Lisa wants clients to feel comfortable reaching out with any question—big or small. From plan design to payroll contributions, she’s always happy to help clients grow in their knowledge and make informed decisions about their plan.

What Lisa enjoys most about her work is the problem‑solving aspect. She describes retirement plans as puzzles—each piece matters, and when everything comes together just right, the result is incredibly rewarding.

Outside of work, Lisa is a devoted Baylor fan. You’ll often find her cheering on Baylor football or women’s basketball, proudly dressed in green and gold.

💡 Lisa’s advice for clients and those entering the profession:

Never be afraid to ask questions—there is always more to learn.

We’re grateful for Lisa’s knowledge, patience and passion for helping clients feel informed and empowered.