CRG Mystery Shoppers

CRG Mystery Shoppers Supporting Customer Service Excellence through employee Reward & Recognition programs for retail concepts throughout America since 1991.

CRG Mystery Shoppers is the market research arm of the Consumer Research Group. CRG specializes in utilizing highly screened and processed individuals from all walks of life, able to blend in with typical customers of their business partners. These Mystery Shoppers, once they are qualified as CRG ProShoppers, operate on assignment, strictly incognito, so as to monitor and report on the Customer's

TRUE shopping experience. For it is in this truth that lies the business acumen that can be so vital to the success of the retail merchant.

04/04/2016
03/17/2016

Share your most extraordinary Customer Service story on this site and you could win $100 cash and have your story publicized Nationally!

03/17/2016

The difference between ordinary and extraordinary, is that little extra. - J. Johnson

03/11/2016

Like us and be the first to win a Gift Card worth $25.00 at your favorite Starbucks!

03/10/2016

CRG ProShoppers, one of America's premier market research companies. Specializing in Customer Service performance reward and recognition.

03/05/2014

Thought For The Day

Not to know is bad,
not to want to know is worse,
not to hope is unthinkable,
not to care is unforgevable.

--unknown

03/04/2014

A positive impression leads to a bond between the consumer and the concept. That bond leads to a transaction that contributes to immediate short term growth and has the power to create a relationship that can last a lifetime.
- Don Bode, founder of the Consumer Research Group

10/08/2013

Welcome friends and followers of the CRG Mystery Shoppers, the operating arm of the Consumer Research Group.

Address

P. O. Box 1114
Wake Forest, NC
27588

Alerts

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