Capital Business Solutions, LLC

Capital Business Solutions, LLC Capital Business Solutions, LLC is a full- service business consulting firm based in Washington, DC.

01/11/2023

Capital Business Solutions, LLC is currently seeking a Records Management Clerk (Mailroom) to support our client in Washington, DC office. We are currently offering a $500 sign on bonus after completion of 90 days of employment.

If you have enthusiasm for organization and details and love a team environment, this role is for you!

As a Records Management Clerk you will:

- Review and sort all incoming mail and faxes

- Determine the relevant file in the system by investigating the paperwork received

- Categorize documents for scanning by reviewing and interpreting the content of the document

- Enter files into the document management system

- Place outgoing calls to verify information

- Process outgoing mail

- Work in both a team environment and on individual tasks

- Not be stuck at a desk all day! You will also work at a counter and at various machines, including copiers, scanners, and mail machine

Successful Records Management Clerks at Capital Business Solutions have:

· Ability to learn and retain policies and procedures

· Ability to meet deadlines with fluctuating work volumes and commitment to getting the job done right the first time

· Excellent communication and organizational skills

· Basic computer and data entry skills

· Strong attention to detail

· Time management skills to work in a fast-paced environment with efficiency and accuracy

· Strong work ethic with a positive, cooperative attitude

We require our Records Management Clerks to pass a background check and drug screening.

***Proof of COVID-19 Vaccination is a requirement.

Compensation: $16.50hr

Submit your resume today! Email: [email protected]

We do wish to thank all applicants for their interest and effort in applying for our position(s), but due to the high volume of applicants, only candidates selected for interviews will be contacted.

04/30/2019

Monitor, manage and complete database information for all complaints including
follow up communication with the originator of the complaint.

Provide monthly reports on investigations and review work to include a statistical
overview of the complaints, specific statistical data on each type of complaint,
numerical information on call reviews and identified deficiencies or trends related
to performance and training of personnel.

Conduct, document and report findings on internal and external investigations and
complaints.

Research, evaluate and review all aspects of incidents from beginning through
completion to ensure activities of OUC personnel are within established policies
and procedures. Includes review and evaluation of technology performance.

Provide recordings and documentation related to incidents including interpretation
of various abbreviations, terms and codes used by operational employees via radio
or CAD.

Collaborate with other members of the Office of Professional Standards and
Development in developing, reviewing and delivering training materials related to
identified trends and deficiencies.

Conduct quality assurance/quality improvement reviews on assigned calls

Fulfill all MPD / FEMS services requests for audio and CAD data

Fulfill transcription service requests as assigned

Proactively identifies risks, manages issues, and escalates when appropriate to
ensure that informed decisions are made in a timely manner

Performs other duties and responsibilities as required, assigned, or requested

Position is contingent upon contract award.

Required Qualifications:

5+ years of project management experience

5+ years of Quality Assurance/Quality Improvement experience

7+ years of experience working in 9-1-1 environment

7+ years of experience investigating or researching incidents and complaints

Experience providing training to adult learners in one on one and classroom
environments

Experience using call processing guidelines or protocols

Experience using Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Experience using Microsoft Access and QuickBase preferred but not required

Excellent interpersonal, analytical, written and oral communication skills are a must

Bachelor’s Degree in related field or currently certified as ENP, CMCP, CPE or RPL
required

Must be able to pass an FBI fingerprinting background check

Please send resumes to [email protected]

04/23/2019

Shall interpret data, analyzing results using statistical techniques to develop and implement data analyses, data collection and other strategies that optimize statistical efficiency and quality by acquiring data from primary or secondary sources and maintaining databases. Create and maintain databases ensuring reliability and completeness of data. Manipulate databases including but not limited to: (!) merging data files, (2) recoding variables, and (3) creating subsets for unique analyses. Conduct quantitative analysis on large databases including but not limited to: (1) frequencies, (2) correlation analysis, (3) means testing, (4) multivariate regression modeling, and (5) logistic regression. Report quantitative findings for broad consumption in diverse formats including but not limited to: (1) PowerPoint presentations, (2) dashboards, (3) policy briefs, (4) testimony, (5) annual reports, (6) routine monthly monitoring reports, and (6) detailed evaluation reports.

A Bachelor of Arts degree and or preferably a Masters/Professional degree is required for this position for up to three (3) years of increasingly responsible office administrative, specialized administrative support or secretarial experience; or an equivalent combination of training and experience. Experience in a government setting is highly desirable. This position is contingent upon contract award. Please send resumes to [email protected].

04/23/2019

Shall ensure policies are current and in line with best practices for juvenile justice agencies and experienced juvenile justice expert to provide the following consulting services. Conduct a comprehensive review and analysis of all DYRS policies detailed in a written report; provide guidance in the development, revision and implementation of all DYRS policies, including timeframes for completion; and Drafting and revising agency policies. Evaluation and assessment of all DYRS policies for consistency with best practices in. a juvenile justice context within thirty (30) days. Development of a schedule for the revision of existing policies and drafting of any new policies. Drafting of any new policies and revision of existing policies in consultation with agency personnel. Work will include preparing initial drafts for review, facilitating meetings with appropriate stakeholders and revising initial drafts based upon feedback. Meeting with DYRS management within 30 days of the award of the contract to gain a thorough understanding of each division or office's goals and operations procedures. Working with DYRS personnel, including the DYRS Policy Coordinator and members of the Policy Review Steering Committee, to determine which policies require substantial revision, which policies are the highest priorities for revision, and to establish a timeline and action plan for completing drafting and revisions. A written report and proposed action plan shall be provided within 45 days of the award of the contract. Researching best juvenile justice practices to support the revision of existing policies and development of new policies. Upon approval of the action plan, working with the policy coordinators and DYRS senior management with the development of the identified policies, including revising and drafting proposed policies; and Facilitating meetings with key agency personnel and stakeholders regarding the proposed draft policies. Extensive knowledge of the juvenile justice system and current best practices; Possess a minimum of two years' experience assessing, developing, reviewing, evaluating and implementing policies for a juvenile justice agency or organization with an emphasis on positive youth justice. Excellent research and writing skills. Bachelor's degree required. Masters or law degree preferred. This position is contingent upon contract award. Please send resumes to [email protected].

04/23/2019

Working knowledge office administration practices and procedures; Working knowledge of principles and practices of sound business communication including correct English usage, spelling, grammar and punctuation; Superior skill in written and oral communications to develop reports and presentations including skill in the operation of a computer using word processing and spreadsheet software; Ability to type accurately at a speed necessary to meet the requirements of the position; Analytical skills, including research skills, administrative writing skills, and Microsoft Office skills; Ability to establish and maintain effective working relationships with staff and work independently as well as collaborate within a team environment; Specialized experience of at least one (1) year gained through job experience or by expanded professional knowledge gained through relevant collegiate or graduate-level study that has provided the necessary skill to perform successfully the duties of the position that are difficult and complex; and ability to meet stringent deadlines, multi-task, perform a high volume of activities, prioritize work, and respond to changing demands. This position is contingent upon contract award. Please send resumes to [email protected].

04/23/2019

Shall identify the need for, plan, organize, and conduct analytical studies based on examination of management needs. These studies involve researching issues, analyzing and presenting results, and recommending administrative strategies or changes in internal operating procedures to incorporate new requirements. Evaluate procedures improving operational efficiency and make authoritative recommendations to improve services. The Assistant also reviews and analyzes existing policy, procedures, rules and regulations relative to operations of the program area and recommend changes necessary for consistency and accuracy. In conjunction with the Executive Team, develop procedures and guidelines for staff in order to satisfy the goals of DYRS and the District of Columbia Government. Assist the Executive Team in improving effectiveness in meeting schedules, deadlines, priorities and program goals. The Assistant also participates in the continuing review of procedures, and devises means of improving, consolidating and/or standardizing administrative forms and procedures. Provide a variety of program, technical and administrative support to facilitate the workflow of the organization and staff. The Assistant also reviews, prepares, or assists with the preparation of reports, correspondence and program documents. Assist the Executive Team in planning and reviewing the day-to-day operation and informs the Executive Team of any unusual situations, potential risk exposures, special activities, and any pending problems. Perform special assignments under the direction of the Executive Team in order to coordinate and resolve general management matters and other appropriate issues and projects related to the functional responsibilities of the agency. Provide immediate and continuing support by briefing the Executive Team on a variety of confidential matters pertaining to administrative operations, recommending courses of action, and keeping him informed of activities occurring when he is away from the office for extended periods. Handle complaints and problems of a complex nature that are referred by subordinates, or as directed by the Executive Team. The Assistant also exercises judgment and discretion in determining whether to personally handle situations for which no clearly defined authority or precedent exists, or to refer such matters to the Executive Team.
Assist in identifying budget issues, formal training needs, and on the job training for newly hired staff. As requested, obtains, coordinate, and prepare or edit responses for administrative and programmatic information requests. The Assistant also receives and reviews incoming correspondence, performs required research, and prepares appropriate replies. Perform quantitative and qualitative studies for evaluating the performance of programs and prepares reports as necessary to ensure that the objectives of the programs are achieved. Make effective use of computers and word processing equipment in writing and related work assignments. Adhere to DYRS confidentiality requirements in all aspects. It is essential that all information pertaining to DYRS youth, and all information exchanged by DYRS staff, remain in the strictest confidence. Perform other related duties as assigned.

This position is contingent upon contract award. Please send resumes to [email protected].

11/01/2018

Find your next great career opportunity at Capital Business Solutions, LLC

Address

1629 K Street, NW Suite 300
Washington D.C., DC
20006

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+12028195411

Website

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