06/05/2026
"They're at it again."
If you've ever caught yourself stuck between two team members who can't seem to figure it out themselves, you're not failing as a manager. You're likely doing what most supervisors are taught to do: step in, smooth it over, move on.
But here's the hard truth. The more you fix it for them, the more they'll bring it back to you next time. And the time after that.
Great managers don't solve every problem. They build a process so the team can work it out together with structure, clarity, and fairness.
Our 1-day course, Manager as Mediator: Make the SHIFT Through Conflict, gives you the proven framework to lead those conversations without becoming the office referee.
β‘ Next class: June 17 | Live online | 1 day
β
CEUs + SHRM PDCs | Free retake
Seats are filling. If conflict is eating your calendar, this is the day that gives it back.
π Register: https://buff.ly/avMsgEv
Offered in partnership by ADR Vantage, Inc. and Graduate School USA.