10/21/2026
Two employees disagree. Both want you to decide who’s right. As their manager, you feel pressure to fix it fast.
There is another skill: guide a conversation that helps employees understand each other and work toward a solution they own.
Our new half-day, live online course, From Fixing to Facilitating: Essential Conflict Skills for Managers, helps managers, supervisors, team leads, and other leaders practice that approach. Learn to listen beneath stated positions, ask questions that surface what matters, and recognize when a management decision, coaching, or a referral is the right next step.
Upcoming sessions, 9am to 1pm ET:
• Thursday, October 29
• Tuesday, December 1
Offered by ADR Vantage, Inc. in partnership with Graduate School USA.
👉️ Register here: https://buff.ly/46pI6m4