WSR Professional Development Experts Worldwide. DEVELOPMENT | DIRECTION | RESULTS Cultivating Executive Leadership Worldwide.

WordSmithRapport™ is a boutique consulting firm specializing in professional development. We consult individuals and organizations in three core competencies: leadership development, complex communication and performance management.

You're not going to believe what Starbucks is up to in China. The company is going to surprising lengths to support an i...
11/15/2022

You're not going to believe what Starbucks is up to in China. The company is going to surprising lengths to support an increasingly repressive regime, betting on a future there that is anything but certain.

Starbucks says that China will become its biggest market by 2025. To get there, the company is contorting its values—and taking on significant risk.

Will Guidara helped make Eleven Madison Park the world’s best restaurant. In his new book, he explains why he wants to t...
10/25/2022

Will Guidara helped make Eleven Madison Park the world’s best restaurant. In his new book, he explains why he wants to transform every business.

If you've ever been curious about how to evaluate, structure or execute an LBO, this is one course you don't want to mis...
08/23/2022

If you've ever been curious about how to evaluate, structure or execute an LBO, this is one course you don't want to miss!

Join us for a complimentary 60-minute information session on the upcoming Columbia Business School leveraged buyouts program on August 29th.

Details here: https://lnkd.in/gw7ib7rk

Includes a Live Q&A

Until recently, we’ve only been able to assume what makes people trust others. Now neuroscience offers some answers.
08/08/2022

Until recently, we’ve only been able to assume what makes people trust others. Now neuroscience offers some answers.

Insights from neuroscience

When it comes to our relationships with colleagues, small actions can have lasting effects.
08/04/2022

When it comes to our relationships with colleagues, small actions can have lasting effects.

Relationships with our coworkers are incredibly important, but we tend to think about them in the wrong way: We categorize them as either good or bad, and we think they will always stay the same. As a result, we don’t try to fix the ones that have soured, and we take those that seem healthy for gr...

The 'painfully slow process' to achieving gender balance within European corporate governance looks like it's coming to ...
07/27/2022

The 'painfully slow process' to achieving gender balance within European corporate governance looks like it's coming to an end.

A deal has been reached in the European Union that will introduce a 40% quota for women on boards across the bloc – almost ten years after proposals were first tabled. What’s happened? The directive, agreed to by the European Commission, Parliament and Council, aims to have 40% of the seats on n...

The core problem with working longer hours is that time is a finite resource. Energy is a different story.
07/26/2022

The core problem with working longer hours is that time is a finite resource. Energy is a different story.

Reprint: R0710B As the demands of the workplace keep rising, many people respond by putting in ever longer hours, which inevitably leads to burnout that costs both the organization and the employee. Meanwhile, people take for granted what fuels their capacity to work—their energy. Increasing that ...

You're braver and more adaptable than you might realize.
07/11/2022

You're braver and more adaptable than you might realize.

So don’t be afraid to step outside your comfort zone.

Real connection happens when you see past the details of a task to its human consequences.
07/05/2022

Real connection happens when you see past the details of a task to its human consequences.

Let’s face it. Most of us go through the motions, phoning it in, but engage in our work less than we are capable of. The consequence is not just lower productivity; it is lower quality of life. Half-hearted effort isn’t fun. The first responsibility of leaders — whether front line supervisors,...

To cut down on pointless meetings, ask yourself a series of questions next time you get an urge to schedule one.
06/30/2022

To cut down on pointless meetings, ask yourself a series of questions next time you get an urge to schedule one.

When an issue pops up, it can be tempting to schedule a meeting right away to deal with it. Although scheduling a meeting can be the right solution, it’s not always the right call and can waste your time and the time of your team. Before you schedule a meeting, ask yourself these questions: Have I...

Coaching is about asking and listening, not telling and selling.
06/27/2022

Coaching is about asking and listening, not telling and selling.

In the face of rapid, disruptive change, companies are realizing that managers can’t be expected to have all the answers and that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourag...

Strategy has been defined in countless ways over the years, but all definitions tend to boil down to one of the followin...
06/13/2022

Strategy has been defined in countless ways over the years, but all definitions tend to boil down to one of the following:
- Doing something new.
- Building on what you already do.
- Reacting opportunistically to emerging possibilities.

Looking back at the major schools of thought.

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