08/06/2026
Twelve years after we finished the work, the phone rang again.
Not a crisis call. A refresher call, because what we built with a client was still part of how they operated, day to day.
That kind of staying power was never an accident. It came from tying the change to something the whole organization already cared about, from day one.
What are you building right now that you want people still using a decade from now?